Nature Of the Account: Retail
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule Restdays: 24x7
Educational Requirement:
- Finished at least 2 years in college without back subject/s
Work Experience:
- At least 2 years experience as a Team Lead in any LOBs (preferably in retail domain)
Responsibilities:
- Team Management: Overseeing team members monitoring performance and ensuring tasks are completed efficiently and effectively.
- Communication: Facilitating clear and open communication within the team and with other stakeholders including updates on progress expectations and policy changes.
- Task Delegation & Coordination: Assigning tasks based on individual strengths and workloads coordinating activities and setting deadlines.
- Coaching & Development: Providing guidance feedback and training to team members to help them improve their skills and achieve their potential
- Conflict Resolution: Addressing and resolving conflicts within the team to maintain a positive and productive atmosphere
Nature Of the Account: Retail Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule Restdays: 24x7 Educational Requirement: Finished at least 2 years in college without back subject/s Work Experience: At least 2 years experience as a Team Lead in any LOBs (pr...
Nature Of the Account: Retail
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule Restdays: 24x7
Educational Requirement:
- Finished at least 2 years in college without back subject/s
Work Experience:
- At least 2 years experience as a Team Lead in any LOBs (preferably in retail domain)
Responsibilities:
- Team Management: Overseeing team members monitoring performance and ensuring tasks are completed efficiently and effectively.
- Communication: Facilitating clear and open communication within the team and with other stakeholders including updates on progress expectations and policy changes.
- Task Delegation & Coordination: Assigning tasks based on individual strengths and workloads coordinating activities and setting deadlines.
- Coaching & Development: Providing guidance feedback and training to team members to help them improve their skills and achieve their potential
- Conflict Resolution: Addressing and resolving conflicts within the team to maintain a positive and productive atmosphere
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