Manager, Student Services Team

About Us

Stanley College is a leading independent tertiary education provider with over 15 years of experience delivering vocational and higher education courses across multiple campuses in Perth and Adelaide. We are committed to delivering high-quality learning experiences to domestic and international students. We pride ourselves on fostering a supportive and inclusive environment that empowers students to achieve their academic and personal goals.

Position Overview

We are seeking an experienced and dynamic Manager Student Services to lead our Student Services team this pivotal role ensures exceptional support and engagement for students throughout their academic journey. This role is pivotal in creating a positive student experience managing compliance requirements and driving initiatives that enhance student satisfaction and retention.

Key Responsibilities

• Lead the planning implementation and evaluation of student administration and support services across all campuses.
• Oversee enrolments student records course variations timetabling and graduations.
• Manage student engagement programs including orientation mentoring and student wellbeing initiatives.
• Support at-risk students through proactive intervention and referral processes.
• Ensure compliance with relevant education and regulatory frameworks (ESOS National Code VET and Higher Education standards).
• Collaborate with academic compliance and operational teams to enhance the student experience.
• Lead coach and develop a multidisciplinary team to deliver excellent service and continuous improvement.

About You

Qualifications

• Tertiary qualification in education business administration management or a related discipline.
• Knowledge of ESOS Act National Code and relevant VET and Higher Education compliance frameworks.

Experience

• Demonstrated experience managing student services or administrative operations in an educational institution.
• Proven leadership experience with the ability to build and motivate a diverse team.
• Strong background in student engagement welfare or counselling services.
• Experience overseeing enrolment and records management functions.
• Excellent communication interpersonal and organisational skills.
• Ability to manage competing priorities and work collaboratively across departments.
• Experience in both Higher Education and VET environments (desirable).

Why Join Us

At Stanley College we pride ourselves on our multicultural learning environment and commitment to excellence in education. As part of our team you will enjoy:

• A supportive and inclusive workplace culture
• Opportunities for professional growth and development
• Being part of a forward-thinking education provider with a strong reputation in Perth.

If this role aligns with your skills and aspirations wed love to hear from you. Please submit your CV and a cover letter outlining your experience and suitability for this role.

To receive a Candidate Information Pack and full job description which may assist with your application or to schedule a confidential discussion with the Recruitment Team please email .

Applications close on 16 December 2025 at Midnight AWST. Please note that shortlisting and interviews may commence as applications are received so early submission is encouraged.

Stanley College is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.