Learner Success Coordinator – Internship
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
MasterStart is committed to diversity equity and alignment with our B-BBEE and Employment Equity objectives we strongly encourage applications from people with disabilities. All applications will be reviewed and considered fairly in accordance with the Employment Equity Act.
We are looking for a motivated and detail-oriented Learner Success Coordinator Intern to join our team. This internship provides hands-on experience in learner support academic coordination and administrative operations within a dynamic and fast-growing organisation.
The successful candidate will work closely with our Learner Success Coaches and Academic Operations team to ensure that our learners receive world-class support throughout their learning journey. You will play an important role in coordinating academic activities providing administrative support and contributing to a high-quality learner experience.
Requirements
Diploma (NQF 6) or Bachelors degree in Business Management Administration or a related field.
Excellent organisational and coordination skills.
Strong communication and interpersonal abilities.
Tech-savvy with a working knowledge of MS Office and digital collaboration tools.
Passion for education learner engagement and operational efficiency.
Reliable internet connectivity and a professional quiet remote working environment.
Key Responsibilities include:
Supporting Learner Success Coaches with academic coordination course administration and learner engagement.
Acting as a first point of contact for learners and managing email and telephonic queries professionally.
Monitoring learner progress and maintaining accurate records in line with POPIA and company standards.
Assisting with course scheduling certificate preparation and data management.
Contributing to the ongoing improvement of learner success processes and reporting.
Required Skills:
We strongly encourage applications from people with disabilities. All applications will be reviewed and considered fairly in accordance with the Employment Equity Act. Supporting Learner Success Coaches with academic coordination course administration and learner engagement. Acting as a first point of contact for learners and managing email and telephonic queries professionally. Monitoring learner progress and maintaining accurate records in line with POPIA and company standards. Assisting with course scheduling certificate preparation and data management. Contributing to the ongoing improvement of learner success processes and reporting.
Required Education:
Diploma (NQF 6) or Bachelors degree in Business Management Administration or a related organisational and coordination communication and interpersonal -savvy with a working knowledge of MS Office and digital collaboration for education learner engagement and operational internet connectivity and a professional quiet remote working environment.
Company Industry
IT Services and IT Consulting
Key Skills
- Corporate Risk Management
- Electronics
- Infection Control
- Bakery
- ELV
- Accident Investigation
