Technical Solution Consultant

• Translate customer challenges into clear actionable requirements and design innovative solutions.
  
• Analyse operational requirements and translate them into robust architectural and technical designs.
  
• Architect full-stack IoT/ICT solutions spanning hardware networks cloud integrations dashboards and AI models.
  
• Create solution blueprints system design documents and integration diagrams for each opportunity.
  
• Validate designs with Engineering and Delivery teams to ensure scalability performance and security.
  
• Ensure designed solutions meet regulatory cybersecurity and compliance standards (ISO CTM etc.).
  

• Serve as a primary technical and strategic advisor to customers and internal sales teams guiding them through the adoption of our cutting-edge technologies.
  
• Lead technical discovery meetings with enterprise clients government agencies and channel partners.
  
• Proactively engage and lead workshops or discussions with client engineering and IT teams to understand existing systems data pipelines and maintenance processes.
  
• Advise customers on optimal solution pathways using a mix of internal products and relevant third-party technologies.
  
• Deliver product demonstrations technical walkthroughs and solution workshops.
  
• Configure PoCs and pilot environments showcasing real-world capability and customer-specific value.
  
• Conduct technical demonstrations and lead the Proof of Value (POV) phase to ensure rapid validation of our capabilities.
  

• Produce high-quality technical proposals solution blueprints and tender documentation.
  
• Translate complex technical details into clear value propositions for procurement engineering and C-suite stakeholders.
  
• Create reusable templates for future tenders to improve efficiency and consistency.
  

• Oversee technical deployment from pilot to full-scale rollout ensuring the solution delivers the intended performance metrics (e.g. uptime improvement maintenance cost reduction).
  
• Guide the technical direction of projects ensuring they meet customer expectations and adhere to best practices.
  
• Collaborate with IOT Engineers to guide sensor installation data ingestion API integration and model deployment.
  
• Establish and document deployment best practices including security data governance and scalability requirements.
  
• Serve as the primary technical authority on-site resolving architecture-level challenges during deployment.
  

• Act as the bridge between engineering and sales translating customer requirements into clear product feature requests and deployment feedback loops.
  
• Mentor and enable IOT Engineers and regional partners on architecture standards integration frameworks and deployment SOPs.
  
• Work closely with the Product team to evolve platform architecture and interoperability with client systems.
  
• Work closely with Business Development to shape opportunities from the earliest stages.
  
• Partner with Engineering Delivery and Customer Success to ensure smooth handover and implementation.
  

• Help customers navigate digital transformation and overcome hesitations by quantifying the cost of inaction versus the cost of implementation.
  
• Provide context and technical insights to Customer Success to help articulate business value.
  
• Support Customer Success Managers to identify opportunities for product expansion or deeper integration.
  
• Function as a trusted technical advisor for strategic customers guiding their journey from predictive to cognitive maintenance maturity.
  
• Work closely with sales and customer success teams to ensure seamless value delivery and maximize market opportunities.
  

Requirements

• At least 5 years of experience in a Technical Pre-Sales or Solution Architect role in an ICT or IOT environment.
  
• Excellent communication and relationship-building skills with a business-driven mindset and a strong sense of ownership.
  
• Strong technical experience in IoT/ICT systems networking cloud services and system integration.
  
• Ability to communicate complex technical concepts to both engineers and business leaders.
  
• Excellent documentation solution architecture and presentation skills.
  
• Travel regularly across APAC and the Middle East to support customer engagements solution workshops and partner activities.
  
• Experience collaborating across BD Engineering Delivery and Customer Success teams.
  
• Ability to excel in a fast-paced environment learning rapidly and independently.
  
• Problem-solving mindset with a proactive approach to continuous improvement
  
• Strong organizational and time management skills.
  
• Bachelors degree in Business Engineering Automation Industrial Technology or a related field.
  

• Hands-on experience in architecting or deploying IoT predictive maintenance or industrial digitalization solutions is a strong advantage.
  
• Experience with condition monitoring or vibration analysis
  
• Familiarity with MQTT OPC-UA Modbus BACnet CANbus or industrial gateways.
  
• Experience deploying IoT sensors edge devices or industrial controllers in real environments.
  
• Expertise in real-time monitoring and automation controls.
  
• Proficiency in data integration and analysis with knowledge of metrics like MTBF MTTR and MTTA.
  
• Knowledge of mechanical and electrical systems relevant to our products.
  
• Experience within manufacturing environments with a proven track record of driving operational excellence within the industry.
  

• Professional experience with Predictive Maintenance and Condition Monitoring solutions.
  
• Understanding of vibration analysis ultrasound thermal monitoring or related domains.
  
• Experience mapping asset failure patterns to technical solutions.
  

• Ability to explain the business value of AI outputs to non-technical customers.
  
• Understanding of how predictive models work (For example regression anomaly detection supervised vs unsupervised learning).
  

• Ability to read or draft simple architecture diagrams using tools like LucidChart or Visio.
  
• Hands-on knowledge with AWS Azure or GCP IoT services.
  
• Basic familiarity with CI/CD Docker or Kubernetes
  

• Experience integrating 3rd-party tools (SCADA MES ERP CMMS API-based services).
  
• Familiarity with REST APIs Webhooks or similar technologies.
  

• Experience working with industrial customers in APAC or the Middle East.
  
• Ability to navigate cultural communication nuances in enterprise environments.
  
• Strong trusted advisor presence during customer discussions.
  
• Proven experience in presenting to C-suite stakeholders.
  

• AWS/Azure/GCP Cloud Practitioner or Solutions Architect Associate
  
• Cisco CCNA/CCNP
  
• Certified IoT Specialist (any reputable provider)
  
• PMP or Agile/Scrum certifications (useful for project coordination not required)
  
• VCAT-II Vibration Analyst Certification by Mobius Institute or by an equivalent academy.