Manager Auto and General Liability Field Claims

At AIG we are reimagining the way we help customers to manage risk. Join us as a Manager Auto and General Liability Field Claims to play your part in that transformation. Its an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership we take pride in delivering responsive fair and professional service with empathy and efficiency.

How you will create an impact

In this key leadership role you will manage lead and direct a team of Adjusters handling Auto and General liability property damage and bodily injury claims. You will be responsible for driving technical excellence to control indemnity and expense loss and litigation costs through timely and appropriate reserving trial preparation and ultimate this hands-on role you will lead your team to collaborate with insureds third party administrators underwriters and brokers to ensure all stakeholders agree with the litigation strategy.

• Provide ongoing coaching/counseling to adjusters to achieve technical excellence

• Conduct periodic claim file audits of field claims practices and monitor results to help drive behavioral changes where appropriate

• Oversee claim dashboards to help drive best claim practices to secure that the team is meeting company goals

• Communicate with all internal business partners and underwriters to make sure underwriting is aware of large losses and industry trends

What you will need to succeed

• 5 years of Auto Liability claim experience

• Experience resolving physical damage and total loss claims

• In-depth knowledge of claim handling procedures claims performance strategies and claim best practices

• Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment

• Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking

• Creativity in resolving unique and challenging business problems as well as ability to achieve business goals and objectives is essential

• Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities

• Effective decision making skills including the ability to recognize analyze and improve claims performance against standards and goals

• Prior claims management experience a plus

• Bachelors Degree or equivalent work experience

• Multi-state adjuster licenses or ability to obtain required licenses within 90 days of hire

Ready to make a bigger impact We look forward to reviewing your application.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

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At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .