For over four decades PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100000 restaurants in more than 110 countries. Embracing our Better Together ethos we offer Unified Customer Experience solutions combining point-of-sale digital ordering loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more visit or connect with us on LinkedIn X (formerly Twitter) Facebook and Instagram.
Position Description:
The Project Coordinator is responsible for coordinating POS hardware and software implementations for assigned Quick Serve and Fast Casual restaurants. These implementation events include customized hardware and software configurations and require partnering with both internal and external resources. The Project Coordinator collaborates with internal PAR teams as well as customers subcontractors vendors and key managers to successfully complete defined scopes of work.
Position Location:
Remote (US)
Reports To:
Manager Installation Services
What Were Looking For:
1 years of experience as a Project Coordinator
2 years in customer-facing roles
Ability to work across multiple teams/business units in a fast-paced environment with firm deadlines
Excellent client-facing and internal communication skills
Excellent organizational skills
Working knowledge of Microsoft Office Suite (Outlook Word Excel) SharePoint and
Demonstrated ability to manage tasks and timelines for multiple complex implementations simultaneously
Strong analytical problem-solving skills
High attention to detail and effective time management
Additional skills:
Experience with CRM tools and scheduling/dispatch workflows
Exposure to restaurant technology or POS implementations (nice to have)
Unleash your potential: What you will be doing and owning:
Represent PAR in customer-facing project meetings
Serve as a subject matter expert in project coordination
Act as the single point of contact for client deployment projects communicating status and issues to internal and external stakeholders
Schedule implementation events with customers and vendors
Coordinate equipment shipments to arrive on site for scheduled implementations
Maintain close working relationships with key customer representatives; report progress and issues to PAR management stakeholders and executive sponsors
Interface directly with all levels of the customer engagement team
Partner closely with PAR management and operations teams
Maintain ongoing communication among PAR teams and the customer before during and after installation
Collaborate with internal departments to resolve customer concerns
Communicate effectively at multiple levels within PAR and customer organizations
Provide oversight for assigned installations under guidance of the Manager of Installation Services
Work core hours of 8:00 a.m.5:00 p.m. (with one hour of flexibility on the front or back end to meet an 8-hour workday)
Interview Process:
Interview #1: Virtual screen with Talent Acquisition
Interview #2: Video interview with the Hiring Manager and Team (MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact .If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website.
Required Experience:
IC