Sr Medical Screener Reception Technician (Customer Service)
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Job Location:
Davenport, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
Under limited supervision responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center
Following standard operating procedures (SOPs) assists qualified donors complete the screening process
Educates new donors on the therapeutic products made from donated plasma
Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff
Conducts daily calibration of equipment and resolves calibration issues according to SOPs
Troubleshoots equipment failures; creates incident documentation removes and/or replaces equipment from service
Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available
Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs
Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
Qualifications:
High School Diploma or equivalent vocational or technical training
Minimum of 18 months clerical or customer service experience preferably in a medical or health provider environment or equivalent combination of education and experience
Ability to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
Our Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits including choices of plans for medical dental and vision prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSLs 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations illness and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit CSLPlasma CSL Plasma operates one of the worlds largest and most sophisticated plasma collection networkswith over 350 plasma collection centers in the U.S. Europe and China. Headquartered in Boca Raton Florida CSL Plasma is a subsidiary ofCSL Behring a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent companyCSLheadquartered in Melbourne Australia employs 32000 people. At CSL Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy we are able to better understand and connect with our patients and donors foster strong relationships with our stakeholders and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL.We want CSL to reflect the world around us
Do work that matters at CSL Plasma!
Required Experience:
Senior IC
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
About Company
Join the thousands of people who safely donate plasma each week at CSL Plasma and get rewarded for your time.
