Client Service Administration Specialist
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a highly organized and detail-orientedClient Service Administration Specialistto join our this role you will be responsible for efficient contract administration accurate invoicing and payment collection. The ideal candidate is a multitasker with a background in finance or administration strong attention to detail and the ability to meet deadlines. This is an excellent opportunity for a junior professional to develop their career in a dynamic and collaborative work environment.
Key Responsibilities:
Contract Administration:
Receive and verify information from the Sales team to ensure accurate and timely processing of invoices in line with local tax law and revenue recognition in line with corporate policy/US GAAP.
Cross-check contract details including pricing terms and conditions to ensure compliance with agreements.
Manage and maintain contract documentation ensuring that all records are accurate and accessible.
Invoicing and Payment Collection:
Issue one-time and recurring invoices based on agreements outlined in contracts.
Reconcile deliveries and invoices to ensure accurate month-end closing in SAP.
Monitor overdue payments follow up with clients and ensure timely collections.
Handle client inquiries related to billing payments and account statuses.
Process Improvement & Reporting:
Identify opportunities to improve administrative processes and enhance operational efficiency.
Prepare regular and ad-hoc reports for internal and client use ensuring accuracy and on-time delivery.
Qualifications:
Bachelors degree in Finance Business Administration or a related field (or equivalent work experience).
Proven experience in client service administration or finance-related roles; experience in contract administration is a plus.
Proficiency in Microsoft Excel is required; experience with SAP or other ERP systems is a strong advantage.
Very good knowledge of English is a must.
Strong organizational and multitasking skills with the ability to prioritize and meet deadlines.
Excellent written and verbal communication skills with a client-focused approach.
High attention to detail and commitment to accuracy.
Ability to work independently while collaborating effectively with internal teams.
Proactive approach to identifying and solving problems.
Preferred Qualifications:
Experience in contract management invoicing or payment collection processes.
Familiarity with accounting principles and financial reporting.
Ability to work under pressure while maintaining high accuracy and meeting deadlines.
What We Offer:
A competitive salary and benefits package tailored to your experience and skills.
Opportunities for professional development and growth within the company.
A supportive and dynamic work environment where collaboration is encouraged.
Flexible working hours and the possibility of remote work (depending on the companys policy).
Training
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
