Retail Customer Service Representative (In-Person)

Mount Pleasant, TX - USA

Hourly Salary: $ 10 - 12

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Bonus based on performance
Free food & snacks
Training & development
Company parties
Employee discounts
Flexible schedule
Free uniforms
Paid time off
Competitive salary
Profit sharing

Retail Customer Service Representative - Benefit and Perks

Flexible Scheduling
Hard work collaboration humanity fun and laughter
Career path development

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system copiers/printers rental computers and other store equipment. Other duties as assigned.

The Ideal Retail Customer Service Representative Candidate Will Have:

Previous customer service or sales experience in a retail environment
Exceptional customer service skills
Ability to translate customer requirements into final products or services
Assist in handling customer complaints and problems in a professional manner
Multitasking must have the ability to simultaneously process multiple tasks
Effective verbal and written communication skills
Strong attention to detail
Outstanding time management and organizational skills
A high school diploma or equivalent required
Valid drivers license required
Proficient with Microsoft Office applications Google Suite Windows operating system and other computer hardware and software
Ability to work flexible hours

Retail Customer Service Representative - Daily Tasks:

Assists customers with shipping and packaging services printing estimates/orders and other services offered by franchise owner
Assists customers with their product and service need in person through email and by phone
Processes customer sales through the point-of-sale system
Up-sells cross-sells and actively participates in marketing and promotional initiatives
Opens and closes the center cash register and other center systems
Assists management in maintaining ordering and stocking inventory
Maintains the center consistent with established standards
Interacts with UPS FedEx DHL and USPS couriers other vendors and all store staff
Sorts and deposits mail in private mailboxes
Captures complete tasks and organizes Virtual Mail

Retail Customer Service Representative - Role Requirements:

Must be able to stand behind a sales counter for extended periods of time
Must be able to lift at least 50 pounds
Must be able to communicate clearly with customers by email by phone and in-person
May be required to operate a motor vehicle
Must perform all duties in a safe and efficient manner

Company Overview

Since 1993 PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.

PostNet has nearly 700 locations across North America Central America South America and Africa.

At PostNet our people enable us to achieve our purpose. Also through diversity and inclusion efforts we ensure our global workplaces are dynamic supportive of all our team members and representative of our customers and communities.

Apply today!

Compensation: $10.00 - $12.00 per hour

At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Required Experience:

Unclear Seniority

Benefits:Bonus based on performanceFree food & snacksTraining & developmentCompany partiesEmployee discountsFlexible scheduleFree uniformsPaid time offCompetitive salaryProfit sharingRetail Customer Service Representative - Benefit and PerksFlexible SchedulingHard work collaboration humanity fun and...