We are seeking a motivated and detail-oriented Customer Service Specialist to join our team in Louisville this role you will serve as a key point of contact for clients ensuring high-quality service effective communication and seamless support across customer interactions. This position is ideal for individuals who are passionate about problem-solving collaboration and delivering excellence.
Responsibilities
Act as the primary contact for customer inquiries providing timely and professional assistance
Resolve client concerns efficiently while maintaining a positive brand experience
Maintain accurate records of customer interactions and feedback
Collaborate with internal teams to ensure consistent service delivery
Identify opportunities to improve customer satisfaction and service processes
Uphold company standards policies and values in all interactions
Qualifications :
Strong communication and interpersonal skills
Excellent problem-solving and organizational abilities
Professional demeanor with a customer-focused mindset
Ability to multitask and manage priorities effectively
Comfortable working in a fast-paced team-oriented environment
Strong attention to detail and follow-through
Additional Information :
Competitive salary ranging from $51000 to $55000
Growth opportunities within a dynamic and expanding company
Supportive and professional work environment
Ongoing skill development and training
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more