Job Description
Job title: SME Account Handler
Salary: 34000
Location: Leicestershire
PURPOSE OF ROLE
On behalf of our client were looking for an experienced Account Handler to join their SME team. This role is all about supporting a wide mix of business clients managing insurance portfolios and delivering tailored solutions. The successful candidate will be central to building strong client relationships ensuring retention and driving service excellence.
RESPONSIBILITIES
- Manage renewals mid-term changes claims and client queries with accuracy and care
- Provide clear advice on a range of insurance products making sure clients are fully protected
- Develop and maintain strong relationships with existing clients while spotting opportunities for new business
- Prepare and process policies renewals and endorsements ensuring all documentation is accurate
- Negotiate with insurers to secure the best terms and premiums
- Keep records up to date and compliant with company and FCA standards
- Work collaboratively with colleagues sharing knowledge and supporting team success
DAY-TO-DAY
- A typical day will involve managing a varied client portfolio handling high volumes of work and ensuring deadlines are met without compromising accuracy
- Youll liaise with insurers advise clients and keep all activity in line with compliance requirements while working closely with your team to deliver seamless service
EXPERIENCE
- Proven background in account handling within commercial insurance
- Strong knowledge of SME/commercial insurance products and markets
- Confidence using insurance systems (Acturis experience a plus)
- Solid understanding of FCA regulations and compliance obligations
- Progress towards CII qualifications (Cert/ACII) is highly desirable
SKILLS
- Strong problem-solving ability and sound judgement
- Great attention to detail and solid organisational skills
- Confidence negotiating with insurers and advising clients
- A collaborative approach with adaptability to meet changing demands
- A client-first mindset with excellent communication skills
If you have the relevant experience or know someone that does please contact me now on or email us at
Job DescriptionJob title: SME Account HandlerSalary: 34000Location: LeicestershirePURPOSE OF ROLEOn behalf of our client were looking for an experienced Account Handler to join their SME team. This role is all about supporting a wide mix of business clients managing insurance portfolios and deliveri...
Job Description
Job title: SME Account Handler
Salary: 34000
Location: Leicestershire
PURPOSE OF ROLE
On behalf of our client were looking for an experienced Account Handler to join their SME team. This role is all about supporting a wide mix of business clients managing insurance portfolios and delivering tailored solutions. The successful candidate will be central to building strong client relationships ensuring retention and driving service excellence.
RESPONSIBILITIES
- Manage renewals mid-term changes claims and client queries with accuracy and care
- Provide clear advice on a range of insurance products making sure clients are fully protected
- Develop and maintain strong relationships with existing clients while spotting opportunities for new business
- Prepare and process policies renewals and endorsements ensuring all documentation is accurate
- Negotiate with insurers to secure the best terms and premiums
- Keep records up to date and compliant with company and FCA standards
- Work collaboratively with colleagues sharing knowledge and supporting team success
DAY-TO-DAY
- A typical day will involve managing a varied client portfolio handling high volumes of work and ensuring deadlines are met without compromising accuracy
- Youll liaise with insurers advise clients and keep all activity in line with compliance requirements while working closely with your team to deliver seamless service
EXPERIENCE
- Proven background in account handling within commercial insurance
- Strong knowledge of SME/commercial insurance products and markets
- Confidence using insurance systems (Acturis experience a plus)
- Solid understanding of FCA regulations and compliance obligations
- Progress towards CII qualifications (Cert/ACII) is highly desirable
SKILLS
- Strong problem-solving ability and sound judgement
- Great attention to detail and solid organisational skills
- Confidence negotiating with insurers and advising clients
- A collaborative approach with adaptability to meet changing demands
- A client-first mindset with excellent communication skills
If you have the relevant experience or know someone that does please contact me now on or email us at
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