Senior Sales Coordinator

Watsonville, CA - USA

Yearly Salary: $ 70000 - 75000

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Board Only - No Asmts Allowed

Now Hiring: Senior Sales Coordinator in Watsonville CA

Location: Watsonville CA

Pay: $70000 $75000/Yearly

Schedule: Full-Time

Type: Temp-to-Hire

Benefits: Medical Dental Paid Sick Leave (PSL) AD&D

Position Summary

The Senior Sales Coordinator is a critical customer-facing role responsible for supporting the end-to-end execution of customer programs across sales operations and service functions. As the primary point of contact for the customer this role requires exceptional customer service strong organizational skills and effective communication across departments. The ideal candidate will be detail-oriented and possess a solid understanding of P&L management to support decisions that impact both revenue and margin performance.

Key Responsibilities

Customer Relationship Management

Serve as the primary point of contact for clients ensuring timely communication issue resolution and high customer satisfaction.

Customer Service Support

Partner with cross-functional teams to manage order processing documentation and compliance for a seamless customer experience.

Product Development Coordination

Manage PDR approvals stability tracking and development timelines in collaboration with R&D Regulatory and Quality teams.

Operational Execution

Oversee the formula-to-order lifecycle including BOM creation costing requests and final specification sheet delivery.

OTIF Ownership

Monitor and drive On-Time In-Full (OTIF) performance proactively resolving delays and ensuring customer expectations are met.

Open Order Reporting

Track and report open orders identify bottlenecks and collaborate with internal teams to ensure timely fulfillment and transparency.

Essential Functions & Core Tasks

Act as the operational liaison between customers and internal teams (R&D Regulatory Supply Chain Customer Service and Compliance).
Maintain product trackers and documentation to support timely launches and updates.
Initiate and follow through on costing requests ensuring alignment with customer expectations and internal margin goals.
Create and manage accurate BOMs ensuring final specifications are completed and distributed.
Track and report OTIF metrics identify root causes of delays and implement corrective actions.
Support internal meetings with updates on account status product development progress and operational risks.
Collaborate with cross-functional teams to resolve order-related issues manage customer inquiries and ensure compliance with customer requirements.
Participate in customer meetings and industry events as needed to support relationship management and gather market insights.
Provide input on process improvements to enhance operational efficiency and customer satisfaction.

Full Steam Staffing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in abackgroundcheckuntil a conditional job offer is made to you. After making a conditional offer and running abackgroundcheck if Full Steam Staffing is concerned about conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of thebackgroundreport. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and HousingsFair Chance Actwebpage. #IND-L

Required Experience:

Senior IC

Job Board Only - No Asmts AllowedNow Hiring: Senior Sales Coordinator in Watsonville CALocation: Watsonville CAPay: $70000 $75000/YearlySchedule: Full-TimeType: Temp-to-HireBenefits: Medical Dental Paid Sick Leave (PSL) AD&DPosition SummaryThe Senior Sales Coordinator is a critical customer-facing ...