Part Time Retail Customer Service Representative

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Training & development

Retail Customer Service Representative - Benefits and Perks

Competitive Compensation
Hard work collaboration & and on-the-job training
Potential to grow within the organization

A PostNet Retail Customer Service Representative is responsible for assisting customers with store services and products. Operates the point-of-sale system copiers/printers rental computers and other store equipment in addition to other duties as assigned.

The Ideal Retail Customer Service Representative Candidate Will Have:

Previous customer service or sales experience in a retail environment
Shipping and/or Printing experience preferred
Exceptional customer service skills
Ability to translate customer requirements into final products or services
Assist in handling customer complaints and problems in a professional manner
Multitasking must have the ability to process multiple tasks simultaneously
Ability to work efficiently in a fast-paced environment
Self Starter
Effective verbal and written communication skills
Strong attention to detail
Outstanding time management and organizational skills
Associates Degree minimum or equivalent experience required
Proficient with Microsoft Office applications Google Suite Windows operating system and Canva Pro
Some supervisory skills preferred
Dual Language preferred ( Spanish/ English) but not required
Mandatory Saturday Shift ( 4 hours)
Must be available a minimum of 2-3 days per week up to 19 hours per week based on store operating hours.

Retail Customer Service Representative - Daily Tasks:

Assists customers with shipping and packaging services printing estimates/orders and other services offered by the franchise owner
Assists customers with their product and service needs in person through email and by phone
Processes customer sales through the point-of-sale system
Up-sells cross-sells and actively participates in marketing and promotional initiatives
Assists management in maintaining ordering and stocking inventory & store
Maintains the center consistent with established standards & cleanliness
Interacts with UPS FedEx DHL USPS couriers vendors and all store staff
Sorts deposits & maintains mail packages for private mailboxes
Captures completes tasks and organizes Virtual Mail
Maintain store areas clean and tidy manage paper area in addition to shredding & waste disposal system

Retail Customer Service Representative - Role Requirements:

Must be able to stand behind a sales counter for extended periods of time
Must be able to lift at least 50 pounds
Must be able to communicate clearly with customers by email by phone and in person
Must perform all duties in a safe and efficient manner
30-day training & trial period

Company Overview

Since 1993 PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners who are keenly focused on helping the businesses and individuals in their community succeed.

PostNet has nearly 700 locations across North America Central America South America and Africa.

At PostNet our people enable us to achieve our purpose. Also through diversity and inclusion efforts we ensure our global workplaces are dynamic supportive of all our team members and representative of our customers and communities.

Apply today!

Compensation: $17.00 per hour

At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Required Experience:

Unclear Seniority

Benefits:401(k)401(k) matchingCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementTraining & developmentRetail Customer Service Representative - Benefits and PerksCompetitive CompensationHard work collaboration & and on-the-job trainingPotential to grow within the organizatio...