Survey Operations Analyst, Consumer Insights, Amazon MGM Studios Consumer Insights
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Job Location:
Culver, CA - USA
Yearly Salary:
$ 53200 - 113700
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Amazon MGM Studios is the home for talent creating and producing Original films and television series for a global audience. Original series premiere exclusively on Prime Video which is available in more than 240 countries and territories worldwide. Amazon MGM Studios also produces and acquires Original movies for theatrical release and exclusively for Prime Video.
Were looking for a Survey Operations Analyst to join our Amazon MGM Studios Consumer Insights this role you will be instrumental in supporting end-to-end survey operations for Amazon MGM Studios global consumer research initiatives. Youll work closely with stakeholders across multiple markets to design program and deploy sophisticated survey instruments that capture vital consumer insights about our content and streaming services. This position requires a blend of technical expertise in survey programming project management capabilities and analytical skills to ensure data quality and reliability. Youll be responsible for implementing best practices in survey design supporting complex multi-language projects and developing efficient processes for survey deployment across international markets.
Key job responsibilities
- Support survey programming QA sampling and deployment tasks for surveys across multiple locales and languages
- Partner with Research Managers and collaborate with Operations Managers across global panels to support translations tasks and processes
- Dive Deep: Develop an understanding of our partners research needs and support impactful testing strategies
- Customer Obsession: Assist in driving excellence in customer engagement and retention policies
About the team
The Global Research Operations team is part of Amazon MGM Studios Consumer Insights team. This team:
- Develops secure online survey testing strategies globally in multiple languages
- Leads recruitment and customer engagement initiatives to retain high response rates
- Drives customer obsessed solutions to custom testing strategies
- Develops visual reporting tools used by cross-team stakeholders
- Partners across multiple teams to deep dive into customer data
- 2 years of professional non-internship marketing experience
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience using data and metrics to drive improvements
- Experience in survey design and datasets
- Experience with Qualtrics and programming multi-market surveys
- Experience using data visualization tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $53200/year in our lowest geographic market up to $113700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Were looking for a Survey Operations Analyst to join our Amazon MGM Studios Consumer Insights this role you will be instrumental in supporting end-to-end survey operations for Amazon MGM Studios global consumer research initiatives. Youll work closely with stakeholders across multiple markets to design program and deploy sophisticated survey instruments that capture vital consumer insights about our content and streaming services. This position requires a blend of technical expertise in survey programming project management capabilities and analytical skills to ensure data quality and reliability. Youll be responsible for implementing best practices in survey design supporting complex multi-language projects and developing efficient processes for survey deployment across international markets.
Key job responsibilities
- Support survey programming QA sampling and deployment tasks for surveys across multiple locales and languages
- Partner with Research Managers and collaborate with Operations Managers across global panels to support translations tasks and processes
- Dive Deep: Develop an understanding of our partners research needs and support impactful testing strategies
- Customer Obsession: Assist in driving excellence in customer engagement and retention policies
About the team
The Global Research Operations team is part of Amazon MGM Studios Consumer Insights team. This team:
- Develops secure online survey testing strategies globally in multiple languages
- Leads recruitment and customer engagement initiatives to retain high response rates
- Drives customer obsessed solutions to custom testing strategies
- Develops visual reporting tools used by cross-team stakeholders
- Partners across multiple teams to deep dive into customer data
- 2 years of professional non-internship marketing experience
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience using data and metrics to drive improvements
- Experience in survey design and datasets
- Experience with Qualtrics and programming multi-market surveys
- Experience using data visualization tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $53200/year in our lowest geographic market up to $113700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
IC
Key Skills
- Enterprise Architecture
- Network security
- Solarwinds
- BGP
- Algebra
- Visio
- Fireworks
- Carlson
- Juniper
- MPLS
- Remedy
- SSL
About Company
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