Senior Operations Supervisor

EVERSANA

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profile Job Location:

Memphis, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES:

PEOPLE LEADER
Our people leaders are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

  • Develop staff members assigned to the area
  • Ensure all operation associates perform their duties and responsibilities in accordance with applicable standard operation procedures (SOPs)
  • Complete all special projects assigned by the Operations Manager or their designated representative
  • Demonstrate effective problem investigation and resolution skills
  • Monitor track and discipline staff employees as necessary.
  • Facilitate a safe operational environment for all employees by strictly complying with and enforcing all company safety requirements.
  • All other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above this role also includes the following unique responsibilities:

  • Ensure all operations associates are in compliance with Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)
  • Proactively train demonstrate instruct and counsel employees to ensure that SOPs are followed and productivity targets are met
  • Supervise and lead employees through a variable workload of tasks as dictated by dynamic client business needs
  • Work with the Operation Managers to evaluate and implement approved process changes to improve productivity
  • Promptly respond to Eversana client requests as required
  • Generate and submit safety incident reports; ensure that all members involved in safety incidents are sent for urinalysis immediately following the incident.

Qualifications :

EXPECTIONS OF THE JOB:

  • Assists in directing the workflow while sharing the workload with co-workers.
  • Effectively communicates with co-workers and the supervisor regarding work requirements.
  • The ability to function as a conduit between supervisors and co-workers.
  • Pays meticulous attention to detail and possesses a task-oriented work ethic.
  • Flexibility and composure in response to changing requirements.
  • Ability to receive and convey information accurately in a timely manner.
  • Ability to complete tasks with minimal supervision in a timely manner on a daily basis.
  • Ability to consistently meet minimum productivity standards
  • Ability to safely operate fork lift equipment without incident.
  • Ability to maintain zero defect performance.
  • Analytical aptitude.
  • Self-motivated.
  • Solution-oriented.
  • Travel <5% Locally
  • Hours Availability of 1-2pm until

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:

The requirements listed below are representative of the experience education knowledge skill and/or abilities required.

  • A college degree or equivalent experience
  • Strong communication skills across multiple departments
  • Effective reasoning and problem-solving skills
  • 1-5 years leadership experience within a 3PL/warehouse environment
  • Ability to set the pace in team environment.
  • Ability to maintain composure in a fast-paced environment.
  • Ability to focus on detail and quality.
  • Ability to efficiently use IT hardware software and peripherals as it pertains to the performance of daily tasks.
  • Ability to listen and respond with empathy and tact.
  • Ability to safely and efficiently operate power equipment in a confined environment.

PREFERRED QUALIFICATIONS:

  • Education: Bachelors degree
  • Communication: Bilingual in English and Spanish 
  • Experience and/or Training:   Inventory Control Cost Savings Initiatives Production Scheduling Lean Manufacturing 5s Product Implementation and Launch
  • Technology/Equipment: WMS Systems: AS 400 MARC Manhattan SAP Red Prairie MS Windows: Excel Outlook
  • 2-3 years experience working in a warehouse preferably in the receiving department

Additional Information :

Patient Minded I act with the patients best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone anywhere anytime to achieve results.

Communication Matters I speak up to create transparent thoughtful and timely dialogue.

Always Innovate I am bold and creative in everything I do.

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  More information about EVERSANAs benefits package can be found at  reserves the right to modify this base salary range and benefits at any time. 

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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Remote Work :

No


Employment Type :

Full-time

ESSENTIAL DUTIES AND RESPONSIBILITIES:PEOPLE LEADER Our people leaders are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:Develop staff members assigned to the areaEnsure all operation associates perform their duties and responsib...
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About Company

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life ... View more

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