MCD Technical Specialist 3 TS3 (salesforce)

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

On site 5 days a week

Work Hours M-F 8:00AM to 5:00PM EST

Inteviews Onsite

Technical Specialist (TS3) plays the role of Salesforce Developer and is responsible for managing all aspects of (SFDC) including configuration customization and implementation of applications and 3rd party integrations. Role also includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business requirements and processes for continuous improvement. The Developer should have proven experience with Lightning Web & Lightning Aura Components APEX programming APIs. This position functions as a member of the Medicaid ITS Team reports to the ITS Manager and works with ITS Development teams.

Responsibilities

Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development.
Involved in all aspects of the Project life cycle from the initial kickoff through the requirements analysis design implementation testing and post-production solution and user support.
Maintains and provides enhancements to the existing Salesforce solutions.
Develop and create customized reports and dashboards.
Manages user testing to include developing test plans creating user test cases.
Create and maintain documentation on processes policies configuration and user guides.
Familiar with best practices related to release management and deploying changes through the various sandboxes to production.
Mentors and trains Development resources.

Responsibilities:

Design Develop Test Document and Deploy high quality business solutions on the platform.
Maintain enhance and create workflows Flows and other functions and configurations within the environment.

Develops and Manages Communities
Proactively seek out and identify needed system changes.
Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
Develops and creates advanced-level customized reports dashboards and respond to ad hoc reporting requests as needed.

Handles and implements third-party integrations and trouble-shoots any issues with applications as they arise.
Works with leadership and stakeholders determine Salesforce and other technologies software tools and approaches to improve operational efficiencies and enhance the customer experience.
Creates project documentation including user interface guides training documentation or other functional specific documents and change requests.
Thoroughly unit test development deliverables and participates in business user acceptance testing
Validates test cases and results against requirements.
Develops complex macro driven reports to summarize system information for Senior Management.
Salesforce report-building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase.

Assist with migration from older systems/processes into .
Import data as appropriate using Salesforce tools like Data Loader

Log troubleshoot and resolve system problems.
Monitor and manage exception logs for back-end system integration with SFDC.
Perform other duties as assigned.

REQUIRED Skill Sets:

Technical Specialist 3 must have solid skills experience setting up Salesforce Communities and ideally understand the general concepts of Customer Relationship Management (CRM).
Bachelors Degree in Computer Science or information systems or related field
8-10 years of experience in Information systems operations environment in Analysis Design & Development
5 years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud Service Cloud Community Cloud)
5 years of Experience in Lightning Web Components (LWC) Aura Apex SOQL development and Java Script
5 years of Experience in building and Managing Communities
5 years of experience in SFDC Design Analysis Configuration Customization and Coding
5 years of experience with SFDC data model and the data migration / integration capabilities of SFDC

Strong reporting background using standard reporting tools including standard reporting functionality

Minimum of 3 years of experience with Salesforce tools such as Data Loader SFDC Outlook connector Jitterbit MuleSoft etc.
Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)

5 years of experience with SCRUM/Agile Development practices.
Required ability to propose document and implement software project lifecycle solutions (software and documentation).
Developer certification or Administrator certification preferred.

Knowledge of Salesforce tools like Flosum Ownbackup are preferred.

DESIRED Skill Sets:

Demonstrate effective leadership analytical and problem-solving skills
Required excellent written and oral communication skills with technical and business teams.
Ability to work independently as well as part of a team
Stay abreast of current technologies in area of IT assigned
Establish facts and draw valid conclusions
Recognize patterns and opportunities for improvement throughout the entire organization
Ability to discern critical from minor problems and innovate new solutions
Special Requirements: Onsite all 5 days

Skill	Required / Desired	Amount	of Experience
Bachelors Degree in Computer Science or information systems or related field	Required
experience in Information systems operations environment in Analysis Design & Development	Required	10	Years
Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud Service Cloud Communi	Required	5	Years
Experience in Lightning Web Components (LWC) Aura Apex SOQL development and Java Script	Required	5	Years
Experience in building and Managing Communities	Required	5	Years
SFDC Design Analysis Configuration Customization and Coding with SFDC data model and the data migration / integration capabilities	Required	5	Years
experience with Salesforce tools such as Data Loader SFDC Outlook connector Jitterbit MuleSoft etc.	Required	3	Years
Developer certification or Administrator certification preferred	Highly desired
Knowledge of Salesforce tools like Flosum Ownbackup are preferred.	Highly desired

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On site 5 days a week Work Hours M-F 8:00AM to 5:00PM EST Inteviews Onsite Technical Specialist (TS3) plays the role of Salesforce Developer and is responsible for managing all aspects of (SFDC) including configuration customization and implementation of applications and 3rd party integrations....