Role:Order Fulfillment Executive
Job Description
Key Responsibilities
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Manage and oversee the entire order-to-delivery cycle from order receipt to execution.
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Ensure accurate and timely allocating Stocks and DO Creation processes.
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Coordinate with CFA sales finance and customer service teams to resolve order discrepancies and customer order-related issues.
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Process customer orders and ensure accuracy in order entry.
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Generate and manage appointment Orders ensuring timely and accurate Delivery Creation.
-
Handle customer inquiries and resolve issues related to orders and stock allocation.
-
Monitor Appointment tagging Sales Orders and follow up with Customer Service.
-
Collaborate with internal teams to streamline the O2D process and improve efficiency.
Requirements and Skills Education & Experience
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Graduate with an MBA or Engineering background.
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Prior 3 5 years in the FMCG Industry in the areas of CFA Order Management and Channels Operations.
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Proven experience in Order-to-Cash or similar roles.
Core Competencies
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High level of analytical ability.
-
Strong understanding of delivery creation and invoicing procedures.
-
Excellent organizational and time management skills.
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Proficiency in relevant software and ERP systems.
-
Effective communication and problem-solving abilities.
Role:Order Fulfillment Executive Job Description Key Responsibilities Manage and oversee the entire order-to-delivery cycle from order receipt to execution. Ensure accurate and timely allocating Stocks and DO Creation processes. Coordinate with CFA sales finance and customer service teams to ...
Role:Order Fulfillment Executive
Job Description
Key Responsibilities
-
Manage and oversee the entire order-to-delivery cycle from order receipt to execution.
-
Ensure accurate and timely allocating Stocks and DO Creation processes.
-
Coordinate with CFA sales finance and customer service teams to resolve order discrepancies and customer order-related issues.
-
Process customer orders and ensure accuracy in order entry.
-
Generate and manage appointment Orders ensuring timely and accurate Delivery Creation.
-
Handle customer inquiries and resolve issues related to orders and stock allocation.
-
Monitor Appointment tagging Sales Orders and follow up with Customer Service.
-
Collaborate with internal teams to streamline the O2D process and improve efficiency.
Requirements and Skills Education & Experience
-
Graduate with an MBA or Engineering background.
-
Prior 3 5 years in the FMCG Industry in the areas of CFA Order Management and Channels Operations.
-
Proven experience in Order-to-Cash or similar roles.
Core Competencies
-
High level of analytical ability.
-
Strong understanding of delivery creation and invoicing procedures.
-
Excellent organizational and time management skills.
-
Proficiency in relevant software and ERP systems.
-
Effective communication and problem-solving abilities.
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