Director, Vehicle Protection

Here at Scout Motors were carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand its a legacy steeped in a culture of exploration caretaking and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasnt been around for a while electrifying it digitizing it and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play with vehicles that are equally at home at a camp site a job site or on a Tuesday commute.

At Scout Motors we empower our talented inclusive and entrepreneurial teams to innovate. What makes a Scout employee Someone who is a visionary and a leader who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If youre ready to drive change and make history apply now!

Overview

Scout Motors is redefining the all-electric pick-up truck and rugged SUV marketplace. As Director of Vehicle Protection Products you will lead the development integration and marketing of Scouts full suite of retail finance and insurance products. This role is critical to delivering a seamless customer-centric experience across digital and retail channels.

What youll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Product Development & Launch Readiness

• Design and implement a comprehensive suite of vehicle protection and insurance products tailored to Scout vehicle owners that delivers on the Scout customer promise
• Oversee regulatory compliance and licensing requirements across US and Canadian markets ensuring legal profitable and sustainable operations
• Develop and execute a roadmap for product readiness including systems training and partner support

Strategic Leadership & Partner Management

• Lead selection and onboarding of partners for vehicle insurance extended warranty GAP pre-paid maintenance service and other protection products
• Negotiate contracts and partnership terms ensuring alignment with the Scout brand and desired customer experience
• Maintain strong relationships with external providers and internal stakeholders to ensure operational excellence evaluating performance through a regular business review cycle and constant KPI monitoring

Digital Integration & Operations

• Collaborate with Scout Motors Digital Products IT Sales Operations and Retail Operations teams to define user needs and system requirements for quoting contracting and presenting products
• Ensure seamless integration of F&I and insurance products into the Scout Motors digital retail platform and checkout process
• Establish operational mechanisms for offer creation tracking reconciliation and reporting

Marketing & Customer Engagement

• Lead development and execution of marketing strategies for vehicle protection and insurance products
• Collaborate with the Brand and Communications teams to ensure clear communication and alignment with the Scout brand and identity
• Partner with the Marketing team on creative development and messaging for product launches promotions and lifecycle communications

Performance & Competitiveness Monitoring

• Work with the Sales Operations team to analyze market competitiveness and optimize pricing and bundling strategies all with the objective of maximizing offer attractiveness share and profitability
• Develop dashboards and reporting tools to track key metrics including product penetration revenue contribution loyalty and customer satisfaction
• Translate market feedback into actionable insights to sharpen the Scout product offering and competitive position

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte NC. This role may be remote to start but will transition to an in-office setting at the headquarters within 6 months of start date. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly.
  
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the companyfrom time to time.

What youll bring

We expect all Scout employees to have integrity curiosity resourcefulness and strive to exhibit a positive attitude as well as a growth mindset. Youll be comfortable with change and flexible in a fast-paced high-growth environment. Youll take a collaborative approach to achieve ambitious goals. Heres what else youll bring:

Education & Experience

• Bachelors degree in Business Finance Marketing or related field. Masters degree a plus
• 10 years of experience in automotive F&I products
• 3 years of experience in vehicle insurance
• Extensive exposure and management responsibility in automotive sales marketing and partner management

Skills & Attributes

• Deep understanding of the automotive F&I and vehicle insurance landscape
• Proven ability to build programs from scratch and drive cross-functional alignment
• Strong analytical mindset with fluency in data tools and performance metrics
• Experience leading high-performing teams and cultivating a collaborative culture
• Strategic thinker with excellent communication and project management skills
• Ability to navigate organizational complexity and influence senior leadership

What youll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition Scout provides competitive compensation and benefits to support your physical mental and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides select highlights:

• Competitive insurance including:
  • Medical dental vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement jury duty voting time or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidates skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range $180000.00 - $220000.00

Internal leveling code: M6

Notice to applicants:

• Residing inSan Francisco:Pursuant to the San Francisco Fair Chance Ordinance Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing inLos Angeles:Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing inNew York City:This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer.Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status disability pregnancyor anyother characteristicsprotected by law.Scout Motors is committed to compliance with allapplicablefairemploymentpractice laws.If you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact