Service Advisor
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Job Location:
Detroit, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
At Ray Laethem were passionate about delivering exceptional serviceand creating lasting relationshipswith our customers. Were looking for a dynamic and customer-focused ServiceAdvisor to join our team and help us provide outstanding service to every customer every time. If youre a proactive problem-solver with a passion for the automotive industry we want to hear from you!
JOB RESPONSIBILITIES:
- Act as the first point of contact for customers bringing their vehicles in for service addressing their needs with professionalism andcare
- Effectively communicate service recommendations to customers and explain repair process clearly
- Schedule appointments manage customer expectations and ensure timely service delivery
- Coordinate with technicians and service department staff to ensure the smooth operation of the service process
- Provide customers with accurate estimates and follow up with updates during the service process
- Handel customer concerns and inquiries ensuring a positive experience for every client
- Maintain a high level of product knowledge and stay up to date with the latest automotive trends and service offerings
REQUIREMENTS:
- Previous experience as a Service Advisor or similar customer facing role
- Ability to multi-task and manage a busy schedule in a fast paced environment
- Valid drivers license with a clean driving record
- Proficient with computer systems and software
BENEFITS:
- Competitive Pay Plan
- Medical Dental and Vision Packages Available
- 401K
- Paid Holidays
- PTO days that increase with years of service
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Ray Laethem is seeking a Full-Time Porter! POSITION OVERVIEW Assists in transporting vehicles to different areas of the dealership following the instructions of...
