Service Coordinator (Weekend Nights) Rail Division

Medway - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Service Coordinator (Weekend Nights) supports the operational control room during night-time weekend operations. You will be responsible for allocating workforce and plant to planned and reactive works ensuring that all activities are delivered safely efficiently and in line with Rail operational requirements.

You will work closely with the Duty Engineer who will provide technical guidance and escalation support. Your role focuses on coordinating resources managing job progress communicating updates and maintaining accurate records.

Hours: Saturday and Sunday 9pm - 9am (12 hour shifts)

Key Responsibilities

Allocate crews vehicles and equipment to planned and reactive works across the network.
Liaise with the Duty Engineer for technical direction and escalation where required.
Communicate clearly with field-based teams project managers and supervisors. Support the coordination of emergency response works during night shifts.
Ensure effective shift handovers to daytime coordinators and Duty Engineers.
Maintain compliance with safety access and competency requirements.
Ensure all work is logged accurately including shift reports delays and completion notes.
Monitor job progress in real time and update records on the operational management system.

Skills and Experience Required:

Previous experience in a coordination scheduling or control room environment is preferred (rail drainage highways or utilities experience beneficial).
Clear and confident communication especially under pressure. Strong attention to detail and accurate record-keeping.
Ability to work independently during night operations.
Good IT skills and the ability to learn internal systems.
Strong organisational skills and ability to manage multiple workstreams at once.

Benefits

21 days pro ratad
Pension scheme and death-in-service benefit
Free car parking

Regular training opportunities including our in-house City & Guilds qualifications

About the Lanes Group:

Lanes Group plc is a leading nationwide utility services provider with over 3500 dedicated employees. Our diverse subsidiaries drive our success across various sectors contributing to a remarkable turnover of over 500 million. We are committed to excellence and innovation ensuring we provide industry leading services to our clients and

stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

We are an equal opportunities employer and welcome applications from under-represented members of the community.

Strictly no agencies please

Required Experience:

Senior IC

Hours: Saturday and Sunday 9pm - 9am (12 hour shifts)

Key Responsibilities

Allocate crews vehicles and equipment to planned and reactive works across the network.
Liaise with the Duty Engineer for technical direction and escalation where required.
Communicate clearly with field-based teams project managers and supervisors. Support the coordination of emergency response works during night shifts.
Ensure effective shift handovers to daytime coordinators and Duty Engineers.
Maintain compliance with safety access and competency requirements.
Ensure all work is logged accurately including shift reports delays and completion notes.
Monitor job progress in real time and update records on the operational management system.

Skills and Experience Required:

Previous experience in a coordination scheduling or control room environment is preferred (rail drainage highways or utilities experience beneficial).
Clear and confident communication especially under pressure. Strong attention to detail and accurate record-keeping.
Ability to work independently during night operations.
Good IT skills and the ability to learn internal systems.
Strong organisational skills and ability to manage multiple workstreams at once.

Benefits