Collections Analyst

Pune - India

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities

Responsible for all collections activities on 1 or more portfolios of customers. Activities include establishing and maintaining contact with customers (may include travel) concerning open invoices looking at payment trends and history timely escalation and/or resolution of disputes and timely escalation of collection issues to the business
Responsible for the accurate cash receipts forecast on the assigned portfolio(s) on a monthly basis
Responsible for ensuring collection and forecast metrics are achieved on the assigned portfolio(s)
Analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business
Build relationships with relevant business partners to ensure a smooth cooperation between the Credit department and the business(es) that own the assigned portfolios
Adds value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
Responsible for Unapplied Cash resolution and prevention
Prepare reports and attend cash calls with Business
Drive dispute resolution and ensure resolved disputes are cleared on a timely manner.
Participate on Continuous Improvement process by contributing to improvement ideas monthly while using RPS Techniques (5Why Fishbone Gembas)
Build Customer Rapport and effectively manage Past Dues via calls to customers and other communication channels (Email Sales Force Portal)
Manages a portfolio of Customer Segment A & B (with focus on digital based on regional specifics: Direct Debit ACH EDI SDI E-Commerce Credit Cards)

Qualifications

Qualifications Experience:

Graduation in Commerce Finance or related field
Experience in finance accounting collections or any other Accounts Receivables department
7-8 years of directly related experience preferably in credit/collections

Professional Skills and Knowledge:

Requires knowledge of basic accounting principles and has excellent knowledge of cash collection processes and risk analysis practices.
Excellent credit skills required in areas such as insurance letters of credit financing and legal environment.
Strong problem solving interpersonal and financial analysis skills
Goal oriented motivated self-starter with excellent organizational skills and the ability to handle multiple tasks.
Excellent communication skills to perform calls and negotiation with customers
Excellent written and presentation skills with the ability to deal tactfully confidently and ethically with both internal and external customers.
Strong PC skills with proficiency in Excel and experience with other Microsoft Office products: Word PowerPoint Outlook Access
Knowledge of SAP A/R SalesForce systems highly desirable.
Fluent English necessary. Knowledge of 1 other languages is a plus:
Green belt Certification is a plus

Required Experience:

ResponsibilitiesResponsible for all collections activities on 1 or more portfolios of customers. Activities include establishing and maintaining contact with customers (may include travel) concerning open invoices looking at payment trends and history timely escalation and/or resolution of disputes ...

Responsibilities

Responsible for all collections activities on 1 or more portfolios of customers. Activities include establishing and maintaining contact with customers (may include travel) concerning open invoices looking at payment trends and history timely escalation and/or resolution of disputes and timely escalation of collection issues to the business
Responsible for the accurate cash receipts forecast on the assigned portfolio(s) on a monthly basis
Responsible for ensuring collection and forecast metrics are achieved on the assigned portfolio(s)
Analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business
Build relationships with relevant business partners to ensure a smooth cooperation between the Credit department and the business(es) that own the assigned portfolios
Adds value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
Responsible for Unapplied Cash resolution and prevention
Prepare reports and attend cash calls with Business
Drive dispute resolution and ensure resolved disputes are cleared on a timely manner.
Participate on Continuous Improvement process by contributing to improvement ideas monthly while using RPS Techniques (5Why Fishbone Gembas)
Build Customer Rapport and effectively manage Past Dues via calls to customers and other communication channels (Email Sales Force Portal)
Manages a portfolio of Customer Segment A & B (with focus on digital based on regional specifics: Direct Debit ACH EDI SDI E-Commerce Credit Cards)

Qualifications

Qualifications Experience:

Graduation in Commerce Finance or related field
Experience in finance accounting collections or any other Accounts Receivables department
7-8 years of directly related experience preferably in credit/collections

Professional Skills and Knowledge:

Requires knowledge of basic accounting principles and has excellent knowledge of cash collection processes and risk analysis practices.
Excellent credit skills required in areas such as insurance letters of credit financing and legal environment.
Strong problem solving interpersonal and financial analysis skills
Goal oriented motivated self-starter with excellent organizational skills and the ability to handle multiple tasks.
Excellent communication skills to perform calls and negotiation with customers
Excellent written and presentation skills with the ability to deal tactfully confidently and ethically with both internal and external customers.
Strong PC skills with proficiency in Excel and experience with other Microsoft Office products: Word PowerPoint Outlook Access
Knowledge of SAP A/R SalesForce systems highly desirable.
Fluent English necessary. Knowledge of 1 other languages is a plus:
Green belt Certification is a plus

Required Experience:

Key Skills

ArcGIS
Intelligence Community Experience
GIS
Python
Computer Networking
Data Collection
Intelligence Experience
R
Relational Databases
Analysis Skills
Data Management
Application Development

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Honeywell

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