At Cortland we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector our focus on performance innovation and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources autonomy and support needed to deliver results and advance their careers in a high-performance environment.
Role Overview
As the Executive Vice President of Community Operations you serve as Cortlands senior operator for the national portfolioaccountable for performance resident experience and the overall health of the operating platform. You lead Managing Directors and Directors of Operations and partner closely with Investments Asset Management Construction/CapEx Marketing and Talent to translate enterprise strategy into clear regional plans and measurable outcomes. You also own the strategy and delivery of Cortlands third-party management platform driving client success retention and growth. As both a culture carrier and results-driven strategist you scale systems elevate teams and build trusted relationships with owners investors and partners to advance Cortlands performance and reputation.
Qualifications
1215 years of progressive multi-site multifamily operations leadership with full P&L accountability; 7 years leading senior leaders (MD/DO level).
Bachelors degree in Business Real Estate Finance or related field required; MBA CPM or CAPS preferred.
Proven success scaling regional and national portfolios and driving NOI growth through disciplined execution innovation and team development.
Executive client management experience with institutional owners and investors; strong record of third-party management retention and portfolio expansion.
Demonstrated business development expertise across RFP strategy finalist presentations pricing/underwriting partnership and new-contract integration.
Deep financial and analytical acumen including budgets pro formas revenue management CapEx/ROI modeling and KPI dashboard oversight.
Collaborative cross-functional leadership with Investments/Asset Management Construction/CapEx Marketing and Talent teams.
Technology-savvy operator with fluency in major PMS BI and reporting platforms.
National travel required (4060%) to markets clients and communities.
About Cortland
Founded in 2005 Cortland is an international vertically integrated multifamily real estate investment development and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US Cortland combines in-house design construction and operations to deliver value and innovation across its portfolio.
Join us as we reimagine apartment living and drive outsized returns through purpose performance and people.
Cortland is an equal opportunity employer and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website please email or call 404.965.3988.
Cortland is a drug-free workplace.
Cortland participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Required Experience:
Senior Exec
At Cortland we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector our focus on performance innovation and disciplined execution continues to drive strong grow...
At Cortland we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector our focus on performance innovation and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources autonomy and support needed to deliver results and advance their careers in a high-performance environment.
Role Overview
As the Executive Vice President of Community Operations you serve as Cortlands senior operator for the national portfolioaccountable for performance resident experience and the overall health of the operating platform. You lead Managing Directors and Directors of Operations and partner closely with Investments Asset Management Construction/CapEx Marketing and Talent to translate enterprise strategy into clear regional plans and measurable outcomes. You also own the strategy and delivery of Cortlands third-party management platform driving client success retention and growth. As both a culture carrier and results-driven strategist you scale systems elevate teams and build trusted relationships with owners investors and partners to advance Cortlands performance and reputation.
Qualifications
1215 years of progressive multi-site multifamily operations leadership with full P&L accountability; 7 years leading senior leaders (MD/DO level).
Bachelors degree in Business Real Estate Finance or related field required; MBA CPM or CAPS preferred.
Proven success scaling regional and national portfolios and driving NOI growth through disciplined execution innovation and team development.
Executive client management experience with institutional owners and investors; strong record of third-party management retention and portfolio expansion.
Demonstrated business development expertise across RFP strategy finalist presentations pricing/underwriting partnership and new-contract integration.
Deep financial and analytical acumen including budgets pro formas revenue management CapEx/ROI modeling and KPI dashboard oversight.
Collaborative cross-functional leadership with Investments/Asset Management Construction/CapEx Marketing and Talent teams.
Technology-savvy operator with fluency in major PMS BI and reporting platforms.
National travel required (4060%) to markets clients and communities.
About Cortland
Founded in 2005 Cortland is an international vertically integrated multifamily real estate investment development and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US Cortland combines in-house design construction and operations to deliver value and innovation across its portfolio.
Join us as we reimagine apartment living and drive outsized returns through purpose performance and people.
Cortland is an equal opportunity employer and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website please email or call 404.965.3988.
Cortland is a drug-free workplace.
Cortland participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Required Experience:
Senior Exec
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