JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves:
This Sr Director of Operations position focuses on delivering exceptional client service while overseeing comprehensive facility operations at a large-scale airport consultation and collaboration with senior leadership youll oversee the operation staffing performance and development of the on-site facility management team. As a Leader within the region this position leads and drives the annual strategy planning budgeting and reporting. Youll serve as the primary client interface ensuring seamless service delivery through strategic relationship management vendor coordination and operational excellence. The role encompasses managing environmental and safety programs developing budgets and leading both internal teams and external suppliers to achieve key performance indicators and service level agreements.
What your day to day will look likeL:
Your primary focus (40-60% of time) will be relationship management and operations where youll maintain client satisfaction through responsive leadership and creative problem-solving. Youll conduct quality assurance audits foster a safety-first culture and coordinate with vendors and suppliers on performance goals and contract negotiations. Additionally youll spend time (20-40%) on people management providing clear expectations and performance feedback while mentoring team members. Youll also lead strategic planning initiatives and collaborate with senior leadership on regional operations. Smaller portions of your day will involve executive reporting duties budget variance analysis and capital/expense budget oversight.
Required Qualifications
Bachelors degree or equivalent work experience in Facilities Management with management/technical emphasis
Minimum 7 years of facility management experience including knowledge of building systems mechanical/electrical systems architectural maintenance and instrumentation/automation
Proficiency in Microsoft Office Suite programs (Word Excel PowerPoint etc.)
Strong organizational and management skills with ability to multitask and work both independently and in teams
Excellent interpersonal supervisory and customer service skills in a dynamic work environment
Outstanding business writing and verbal communication abilities with strong analytical skills
Detail-oriented approach with proven success working with subcontractors/vendors on mutual safety objectives
Preferred Qualifications
MBA degree. 7 years of relevant facility management experience.
Location
Atlanta - Hartsfield Jackson Airport
Work shift
Standard business hours - specific shift details to be confirmed
Salary
$145000 - $211000 plus 25% bonus
Location:
On-site Atlanta GAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Exec
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.