Customer Project Specialist

Job Title

Job Description

Customer Project Specialist Philippines

Job Family Summary

As a Customer Project Specialist you will initiate plan execute commercial projects for external customers creating agreements on and achieving project objectives balancing schedule cost quality and requirements engage during pre-sales working with different stakeholders leading and directing teams.

This role is an Individual Contributor and will be reporting directly to Project Management Leader Philippines.

Responsibilities:

• Responsible during the presales phase to assess the customer site agreeing project scope project risk & timelines technical project feasibility pre-calculation of project cost

• Plays advising role in acquisition phase and is responsible for all the project phases.

• Responsible for verifying & agreeing the project objectives and formulating the project plan with all project stakeholders based on the contract

• Understanding of margin management to influence the margin in acquisition phase and control margin during execution

• Managing relations with management representatives of customers.

• Follows the processes to initiate plan execute close and monitor & control the project;

• Responsible for driving compliancy to applicable regulations (Quality & Regulatory / Health & Safety)

• Defines the risks (project related) issues and changes of the project and develops scenarios to respond to these.

• Identifies project opportunities and collaborates on that with Key Account Manager or Business Development Manager

• Manages internal & external resources the project budget communication to all stakeholders planning quality customer acceptance transition to service project evaluation resources the project budget communication to all stakeholders planning quality customer acceptance transition to service project evaluation

• Knowledge of construction phases building information modelling and facilitation of 3D scanning

Requirements:

• Bachelors Degree level education in engineering or equivalent

• Qualification in business or contract management would be advantageous

• Minimum 4 years Project Management experience in equipment installation infrastructure delivery or construction projects in a B2B environment

• Experience in the healthcare industry is highly preferred

• Experience in contract and risk management as well as a solid understanding of the supply chain process and working with large cross-functional teams

• Sound negotiation and stakeholder management experience

• Fluent in English verbal and written

• High level of software literacy; MS Office suite SAP Oracle Salesforce

About Philips

We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.

If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

How we work together:

We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
Indicate if this role is an office/field/onsite role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.