People Solutions Center Operations and Benefits Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.
We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.
At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.
Key Responsibilities:
Preferred Languages: English Chinese Bahasa Melayu Indonesian
- Inquiry Handling
- Respond to routine and complex employee inquiries related to the employee life cycle contracts and data
- Route specialized or escalated inquiries to appropriate teams or resources
- Maintain service excellence and confidentiality in all communications
- Document Preparation
- Draft and process employment contracts addendums and other HR documents.
- Ensure documentation aligns with legal requirements and internal policies.
- Collaborate with HR Business Partners for approvals e-signatures and updates
- HR Data Management
- Maintain and update employee records in Workday and local HR systems
- Ensure data accuracy consistency and compliance with global and local standards
- Support data audits and reporting activities.
- Responsible for updating procedures and work instructions
- Benefits Administration
- Implement execute and maintain HR benefits programs including health retirement and other ancillary offerings
- Implement and execute HR programs of specialized nature to continuously improve all HR processes and procedures and enhance use of HR data for reporting analytics and workforce planning.
Required Skills & Qualifications
- Technical Skills
- Proficiency in Workday (HRIS) and/or HR case management systems
- Strong understanding of HR data structures and document workflows
- High proficiency in Microsoft Office (Word Excel PowerPoint)
- Communication & Service
- Excellent written and verbal communication skills in English
- Strong customer service orientation and problem-solving skills
- Strong interpersonal and communication skills; approachable service-minded and proactive
- Ability to manage sensitive information with discretion
- Organizational Skills
- Highly organized and able to manage multiple priorities with attention to detail and accuracy
- Ability to prioritize tasks and manage multiple deadlines
- Experience working in a fast-paced service-oriented environment
Preferred Qualifications
- Bachelors degree in human resources Business Administration or a related field
- Prior experience in global HR operations environment as an HR Specialist or in a similar HR role
- Knowledge of employment laws and HR compliance practices
Required Experience:
IC
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
