Pharmacy Tech Lead Full Time Variable shifts

The Pharmacy Team Lead - Tech reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

Assists Practice Coordinator/Pharmacy Manager with operational aspects of the department. Staffs as well as coordinates work flow therefore must be flexible to fulfill the responsibilities qualifications license/certification and education/experience of a Pharmacy Technician.

Responsibilities:

• Performs the duties of a Pharmacy Technician I II and Tech Specialist
• Assists with/coordinates pharmacy technician schedule services prioritizing assignments and workflow and promoting situational decision making/problem solving
• Develops plans in collaboration with leadership team for workflow adjustments due to absences
• Serves as a liaison to other departments as needed
• Go-to resource/mentor/main communication for pharmacy technicians
• Responsible for supporting leadership regarding accreditation/regulatory compliance or at the direction of the Pharmacy Manager (or pharmacist) prepares and files reports and records required by the company and various government agencies
• Assists with implementation of pharmacy services and assures the pharmacy is clean neat orderly and stocked with adequate supplies
• Assists leadership in recruitment of technician personnel
• Conducts audits for workflow assignments ensures tasks are completed on time with accuracy and holds others accountable for efficient workflow
• Works with Practice Coordinator/Manager to improve workflow design and find efficiencies
• Responsible for updating/creating workflows related to quality/process improvement standardization of workflows such as: handouts medications via manufacturer changes to Patient Assistance program/requirements documentation (quick reference tables Patient Assistance insurance coverage communication regarding Medicaid plans etc.)
• Coordinates and effectively communicates with management co-workers customers and other healthcare professionals regarding changes to workflows updates backorder and new drug information when/where appropriate
• Active participant in meetings conversations presentations and committees. Leads department meetings as necessary
• Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager
• Responsible for coordination of training or is the trainer related to staff education/development meeting with trainers to review checklists reviews expectations and answers questions; check-ins with new-hires and competency
• Reviews and/or updates policies and procedures where applicable
• Supports Pharmacy Manager with establishment and maintenance of dashboards scorecards metrics and other operational reporting needs
• Staff education/clinical pearls within pharmacy and provider teams (i.e. sending memos to clinics and presenting at clinic meetings)
• Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures registrations and certifications are active and in good standing/compliant with all regulatory and legal requirements
• Under the supervision of a pharmacist supervising pharmacy technicians within the guidelines of authorized company policies laws regulations and business ethics
• Other duties as assigned

Qualifications :

Required:

• CPhT Certified or PTCB equivalent must be registered or become registered with the State of Illinois as a Pharmacy Technician within 90 days of hire or meets department skill level for technicians prior to 1/1/2008 certification requirement
• High School diploma or GED equivalent
• 2-3 years technician experience in a hospital or out-patient setting
• Excellent critical thinking skills decisive judgement and the ability to work with minimal supervision

Preferred:

• Home Infusion CSPT
• Specialty/NMPN Advanced certification highly recommended (i.e. MTM Billing Reimbursement) from an accredited program (i.e. PTCB)
• IDS at least 1 year of IDS Technician experience
• IDS/OR at least 1 year of Technician Specialist (or similar) experience
• OR preferred 2 years OR Technician experience

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Remote Work :

No

Employment Type :

Full-time