Chargebacks Analyst
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
The Opportunity
Were looking for a Credit Risk Chargebacks Analyst to join our growing team at Flywire.
In this role youll manage a high and increasing volume of chargeback disputes while ensuring full compliance with regulatory controls and safeguarding requirements. Youll play a key part in protecting Flywires funds and reputation working collaboratively across teams maintaining accurate financial records and continually improving processes to enhance efficiency and accuracy.
What Youll Do
- Ensure all daily chargeback tasks are completed accurately and on time
- Record new chargebacks in our internal systems
- Prepare and submit chargeback dispute responses in line with card scheme and regulatory rules
- Monitor and reconcile funds movements with partners and clients
- Maintain accurate records of chargeback fund balances
- Investigate and resolve chargeback-related issues with payment partners
- Collaborate with cross-functional teams to resolve queries and improve workflows
- Identify and implement process improvements to increase efficiency and reduce errors
- Prepare regular reports and insights for management
Qualifications :
What Were Looking For
- Relevant experience in financial operations payments or chargebacks is beneficial but not required
- An undergraduate degree or interest in the financial field is what matters most
- Strong Excel and Google Workspace skills
- Excellent analytical organisational and problem-solving abilities
- Strong attention to detail and ability to manage multiple priorities
- Clear and effective communication skills both verbal and written
- Proven English fluency in a global collaborative environment
- Proactive mindset with curiosity to learn and improve processes continuously
- Passion for helping customers and contributing to a positive team environment
Additional Information :
What We Offer:
- Competitive compensation including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program
- Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health Wellness) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
- Digital Disconnect Days!
- Great Talent & Development Programs
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices and diversity and inclusion at the core of our people agenda we believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire. #LI-Remote
Flywire is an equal opportunity employer.
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, weve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 cou ... View more
