Service Delivery Leader

Location: Jambinu Geraldton Western Australia

Salary: $44.78 per hour Penalties Super salary packaging options

Employment Status: Permanent Full time 38 hours per week.

Job Number: #503970

Hey you!

genU is looking for an experienced Leader that enjoys taking on a hands-on approach to setting and delivering customer plans (person-centred planning) developing positive relationships with the people we support and those around them.

This is a front-line management position within Accommodation and Community coordinating staff rosters and schedules coaching and mentoring staff and developing partnerships within the community.

At genU were a profit-for-purpose organisation reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives were here to help people live their best lives.

This position is based in the office and we are open to flexible hours because great people thrive in different ways.

What youll do

• Work within the requirements of the Disability Service Standards Safety Quality and Safeguarding frameworks;
• Ensure high standards of quality control and compliance throughout all areas of Activ are adhered to;
• Participate in after hours on call (based on a roster system);
• Develop partnerships and networks within the community and internal stakeholders.
• Mentor support and empower your team members to thrive in their environment

What youll bring

• A minimum of two (2) years demonstrated experience within a leadership role working with complex care requirements for people with disability and supporting customers with Behaviour Support Plans;
• Certificate 4 in Disability Support or a willingness to work towards one;
• Proven experience in leadership supervision developmentand support of a large team of staff is essential;
• An understanding of NDIS is desirable;
• Excellent administration skills and advanced knowledge of Microsoft Office;
• Willingness to use your fully insured and registered private vehicle (aligned with Activs motor vehicle allowance rebate).

(Youll also need an NDIS Worker Screening Check and Orientation Module Certificate but dont worry well help guide you through this.)

Bonus points for

• Previous experience in a similar role working in the Disability sector

Why youll love working at genU

At genU our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

Were committed to creating a welcoming safe and respectful space where everyone feels valued and can thrive.

Youll also get

• Flexibility - full time part time or job share plus hybrid working
• Salary packaging - up to $15900 tax-free plus meal/entertainment benefits
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450 retailers including Coles Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded

Ready to make a difference Click apply to complete your application.

Dont wait to apply! We are reviewing applications as they come in.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process please contact our team at or 0.