Vice President of Operations

Greensboro, NC - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Kintura is hiring: Vice President of Operations

Management Services Office Greensboro NC

Onsite M-F 8-4:30 (hours somewhat flexible)

Join a mission-driven organization making a meaningful impact across multiple Life Plan Communities.
We are adding to the team and seeking an exceptional operational leader to serve as our Vice President of Operations providing strategic guidance hands-on support and system-wide leadership across our Continuing Care Retirement Communities (CCRCs) and service lines. As a key member of the executive team this leader drives high-quality service delivery operational consistency financial performance and community cultureensuring that every resident and team member experiences the very best of who we are.

About the Role

The Vice President of Operations oversees the day-to-day operations of six CCRCs memory care programs and the organizations home care service line. This role provides direct guidance to Executive Directors regularly visits communities to evaluate performance and culture and ensures alignment with organizational philosophy standards policies and approved budgets. This is a highly visible relationship-centered leadership position that partners closely with the Chief Operating Officer and plays a significant part in shaping organizational excellence.

What Youll Do

Strategic & Organizational Leadership

Lead community operations aligned with mission values and strategic priorities.
Partner with the COO and executive leaders on organization-wide strategy.
Model the We Care culture and promote collaboration and service excellence.
Drive system-wide initiatives to strengthen quality financial sustainability and innovation.

Multi-Site Operational Oversight

Oversee daily operations of assigned CCRCs and service lines.
Conduct regular site visits to evaluate performance culture and resident experience.
Advise Executive Directors and support teams with operational and administrative needs.
Serve temporarily as Executive Director when required to ensure continuity.

Quality Compliance & Risk Management

Ensure communities maintain compliance with local state and federal regulations.
Support continuous survey readiness and productive response to inspection findings.
Uphold resident rights safety and consistent high-quality care.

Financial Stewardship

Monitor financial performance and ensure adherence to budget goals.
Review financial reports identify trends and implement corrective actions.
Evaluate departmental and program cost-effectiveness.
Support annual budget development and long-range financial planning.

People & Culture Development

Foster a mission-driven culture focused on teamwork accountability and service.
Mentor and coach Executive Directors and emerging leaders.
Partner with HR on workforce engagement recruitment and retention strategies.
Encourage open communication and a shared sense of purpose across communities.

Innovation & Operational Excellence

Identify process improvements and technology solutions to enhance operations.
Support the rollout of new programs and services that enrich resident life.
Lead or participate in special projects and system-wide initiatives.

External Relations & Advocacy

Represent the organization with professionalism in all internal and external interactions.
Build strong partnerships with senior living associations and advocacy groups.

Supervisory Responsibilities

The Vice President of Operations provides direct supervision to Executive Directors and assigned operational support staff with indirect oversight of community department leaders across all service lines.

What You Bring

Minimum Qualifications

Bachelors degree in business administration healthcare management or related field (Masters preferred).
10 years of progressive leadership in senior living healthcare operations or related environment.
Proven track record of leading teams managing budgets and driving operational excellence.

Knowledge Skills & Abilities

Deep understanding of CCRC operations regulations and best practices.
Exceptional leadership communication and interpersonal skills.
Strong analytical problem-solving and performance evaluation abilities.
Ability to manage multiple priorities with independence and strategic focus.
Strong attention to detail and organizational skills.
Readiness to travel regularly to assigned communities.

Why Join Us

You will be part of a mission-driven leadership team committed to delivering exceptional service strengthening community culture and innovating for the future of senior living. Your leadership will directly shape resident experiences and empower teams across multiple communities.

Great pay
PTO (Paid Time Off) eligibility
Excellent medical/dental insurance at a low cost first of the month after 30 days
Insurance for family members at low cost
Disability and life insurance
Vision program
Flexible Spending Account
Retirement Plan (401k) eligibility
Access to the Wellness Center and free wellness programs
Delicious discounted meals
Robust Employee Assistance Program
Mission-driven
A true team spirit and belief in making a difference together!

Required Experience:

Exec

Kintura is hiring: Vice President of OperationsManagement Services Office Greensboro NCOnsite M-F 8-4:30 (hours somewhat flexible)Join a mission-driven organization making a meaningful impact across multiple Life Plan Communities.We are adding to the team and seeking an exceptional operational leade...