Patient Services Lead Healthcare
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Join Our REAL Food Mission!
Patient Services Lead (Food Service) Location: Phoenix AZ 85008
Compensation: $18.50 per hour Full-Time
Schedule: Open availability
Job Summary
We are seeking a dedicated and detail-oriented Patient Services Lead to join our team as we redefine patient careone meal at a time! As the Patient Services Lead (Food Service) youll inspire and guide a frontline team to deliver meals that nourish comfort and support healing. Youll play a key role in creating a positive patient-centered experience where every tray reflects care compassion and excellence. If youre energized by purpose-driven work and passionate about making a difference this is your chance to lead with heart.
What Youll Do
- Oversee leadand coordinate patient food service operations including meal assembly tray delivery and patient meal selections ensuring accuracy timeliness and adherence to dietary guidelines.
- Lead a team of patient services staff providing training coaching and support to ensurehigh standardsof customer service food safety and sanitation.
- Coordinatewith the culinary team forspecial dietary requests and accommodations for patients with allergies intolerances or cultural preferences ensuring compliance with dietary restrictions and safety protocols.
- Maintainaccuraterecords and documentation related to patient meal orders dietary preferences and food allergies using electronic medical records systems.
- Ensure compliance with food safety regulations infection control protocols and hospital policies and procedures conducting regular audits and inspections of food service areas.
- Other duties as assigned
What You Will Bring
- Associates or Bachelors degree in Nutrition Dietetics Food Service Management or related field preferred.
- Minimum of 2 years of experience in food service operations preferably in a healthcare or hospitality setting with at least 1 year in a supervisory or leadership role.
- Strong understanding of therapeutic diets nutrition principles and patient service protocols.
- Excellent communication and interpersonal skills with the ability to work collaboratively with staff and healthcare teams.
- Demonstrated leadership abilities including team coordination training and support in a fast-paced environment.
- Detail-oriented with strong organizational and multitasking skills.
- Proficiency with electronic meal systems EMR software and Microsoft Office.
- Knowledge of food safety sanitation and infection control practices.
- Ability to lift and carry heavy objects and stand for extended periods.
- Flexibility to work evenings weekends and holidays as needed.
- Must pass health screenings (e.g. TB test) background check and drug screening.
- ServSafe Certification and valid Food Handler Card (county-specific).
Physical and Sensory Requirements
- This job involves regular exposure to moving mechanical parts and a kitchen environment with fumes airborne particles and moderate noise. Employees must have the physical stamina to stand for long periods lift trays and perform repetitive tasks. Occasional exposure to wet or humid conditions extreme temperatures and vibration may occur. Reasonable accommodations are available for individuals with disabilities.
At Thomas Cuisine our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.
What We Offer!
- Comprehensive medical dental and vision benefits with several plan options to choose from provided by Blue Cross. HSA and FSA Plans available.
- Generous Accrued Paid Time Off and Leave Programs such as Family Care Leave and Bereavement Leave
- 401K Retirement Plan-with company match
- On Demand Pay
- Voluntary Short-Term Disability
- Holiday Pay (for worked holidays)
- Life Insurance
- Employee Referral Bonus Program
- Employee Meal
- Discount Purchase Plans Legal Services and Wellness initiatives and other benefits via our Employee Assistance Program
- A supportive collaborative work environment
- Opportunities for growth
Who We Are
Founded in 1986 Thomas Cuisine is an award-winning privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each people are purposeful they care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our growing community.
Our Commitment To You
At Thomas Cuisine we are dedicated to fostering a workplace that is diverse equitable inclusive and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.
REAL Food Genuine Service Enduring Relationships
Key Skills
- Revenue Cycle Management
- HIPAA
- Healthcare Management
- PMBOK
- Microsoft Outlook
- Project Leadership
- Data Management
- Project Management
- Affiliate Marketing
- Project Management Software
- Supervising Experience
- Workday
About Company
Thomas Cuisine is the leading foodservice provider in REAL food. We provide healthcare food service, senior living food service, corporate dining, and more.
