Clerk I Welcome Desk Clerk

Gadsden, AL - USA

Hourly Salary: USD 13 - 22

Posted on: 22 days ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

JOB SUMMARY:The Clerk I plays a vital role in delivering efficient student-centered service and maintaining the accuracy and integrity of institutional records. This position supports the daily operations of the Colleges One Stop and Student Services areas through professionalism attention to detail and teamworkcontributing to the Colleges mission of excellence in service and student success.

Essential Duties and Responsibilities

DUTIES:

Serve as a front-line representative of the College by greeting routing and assisting walk-in visitors in a professional and welcoming manner
Utilize the queuing software for visitor check-in and flow management
Perform data entry document management and records maintenance with accuracy and timeliness including management of parking decals student IDs and advisor assignments
Generate and manage Admissions & Records correspondence and other official communications
Answer main College phone line and route calls
Operate standard office equipment and perform routine clerical operations in support of departmental functions
Assist with filing sorting and verifying documents for completeness and accuracy
Prepare and proofread office communications letters and reports as assigned
Provide courteous and efficient service to students employees and visitors while maintaining a professional appearance and demeanor
Perform other duties as assigned by the supervisor
Comply with all policies and procedures of the Alabama Community College System and the College

Note: The intent of this description is to provide a representative summary of the essential functions that will be required of positions given this title and should not be construed as a declaration of specific duties and responsibilities of any position. Employees will be assigned specific job-related duties through their hiring departments. Specific job-related duties assigned by hiring departments shall be consistent with the representative essential functions listed above and shall not be construed as expanding a particular positions role scope FLSA status or grade.

Qualifications

QUALIFICATIONS:

Graduation from an accredited high school or possession of a GED certificate plus at least 15 semester hours of postsecondary coursework in business office administration or a closely related field from an approved U.S. Department of Education accredited institution required
One year of experience in business or office-related work preferred
Proficiency in Microsoft Office applications (Word Excel Outlook Access etc.) preferred
Professional qualities desired include: a friendly and service-oriented demeanor; enthusiasm energy and a positive attitude; dependability and trustworthiness; patience; a strong work ethic; the ability to multi-task and remain calm under pressure; and strong problem-solving skills

DESIRED KNOWLEDGE SKILLS AND ABILITIES:

Demonstrated ability to communicate clearly and professionally in both oral and written form; excellent telephone and front-desk etiquette
Working knowledge of general office practices and procedures
Ability to speak clearly with good grammar; articulate
Ability to learn new tasks and office systems quickly and adhere to established institutional policies and routines
Strong attention to detail with the ability to perform accurate mathematical computations and tabulations
Keyboarding proficiency of at least 30 correct (net) words per minute for three minutes.
Demonstrated competency in general office procedures and proofreading (Basic Office Procedures Exam)
Ability to establish and maintain effective and courteous working relationships with students staff faculty and the public
Commitment to maintaining confidentiality in handling sensitive student and institutional information

Application Procedures/Additional Information

PROJECTED STARTING DATE:
January 2026
SALARY:Salary Schedule E5-06- ($28836-$46327). Salary will be based on VERIFIED education and years of VERIFIED related experience that is stated on the initial job application only.
APPLICATION DEADLINE:
November:00 P.M.
APPLICATION PROCEDURE:
Only complete application packages will be given consideration for employment.Complete package consists of (a) Gadsden State Community College application (b) letter of interest (c)current resume; and(d)copies of transcripts of post-secondary education.
Application materials must provide documentation that the applicant meets all minimum qualifications.
APPLICATIONS MUST BE FILED ONLINE AT: AT ANY POINT YOU HAVE PROBLEMS COMPLETING YOUR APPLICATION CONTACT THE HUMAN RESOURCES DEPARTMENT AT GADSDEN STATE ().

Salary Calculation:For all positions on all Salary Schedules the salary amount for the selected applicant is determined by step placement on the applicable schedule. Step placement is dependent upon the following: (a) all work experience in public education in Alabama and (b) all other work experience outside of public education in Alabama that in the sole judgment of the College directly relates to the requirements of the position. The applicant selected for the position must provide written verification(s) of this work experience within the time provided herein if such experience is to be considered in determining their initial step place on the Salary Schedule.
Format for Work Experience Verifications: Work experience verifications should be in the form of verification letters from employers and must include complete employment dates job title(s) job duties and an indication whether such employment was full-time or part-time and if part-time the average number of hours worked each week. The letters should be on official letterhead and contain an authorized personnel signature. The Colleges official employment verification form is also acceptable and is available upon request. If an employment verification cannot be obtained due to a legitimate reason for purposes of meeting minimum requirements an applicant may submit copies of other trustworthy documentation such as appointment letters contracts pay stubs or W-2 forms documenting the term of employment. However such documentation is generally insufficient for salary calculation purposes if job duties and dates of employment are not self-evident in the documentation.
Please Note: ALL APPLICATION MATERIALS MUST BE ELECTRONIC- It is recommended that you have digital (such as pdf) copies of your cover letter resume employment verification documents (if applicable) ALL required transcripts and any other document identified in the vacancy announcement ready when you begin the on-line application process. You will be given the opportunity to upload these during the process.
When you finish the steps to apply you will receive an on-screen notice that you have successfully applied. HOWEVER this notice does not mean your application materials are complete in accordance with the vacancy announcement.

All correspondence with applicants regarding the Colleges search process will be sent via e-mail. If you need technical assistance such as resetting your password or browser access issues after reviewing the instructions please contact:

NEOGOV Customer Service:
Monday-Friday
8:00 am - 5:00 pm PST

Applicants must adhere to the Colleges prescribed interview schedule and must travel at their own materials are considered privileged and confidential and will be used for employment purposes only.
Gadsden State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System including postsecondary institutions under the control of the Board of Trustees that no person in Alabama shall on the grounds of race color disability sex religion creed national origin age or other classification protected by Federal or State law be excluded from participation in be denied the benefits of or be subjected to discrimination under any program activity or employment. Gadsden State will make reasonable accommodations for qualified disabled applicants or employees. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. The College reserves the right to withdraw this job announcement at any time prior to the awarding.Any offer of employment is contingent upon a satisfactory criminal background investigation. This employer participates in E-Verify.

Position SummaryJOB SUMMARY:The Clerk I plays a vital role in delivering efficient student-centered service and maintaining the accuracy and integrity of institutional records. This position supports the daily operations of the Colleges One Stop and Student Services areas through professionalism att...