Commercial Operations Manager Scandinavia

Stockholm - Sweden

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Orkla House Care is 100% owned by Orkla ASA. Orkla House Care is the leading provider of brushes rollers and other painting tools. Including relevant consumables such as sanding tape protection gear and cleaning equipment. The main markets are the Nordic countries Benelux and the UK. The main proprietary brands are Jordan Harris Anza Spekter SAM and Hamilton. Sales are mainly through traditional paint shops and trade merchants. The business has around 750 employees and the total business has a turnover of approximately 15 billion Norwegian kroner. Most of the products are self-produced and distributed through Bankeryd in Sweden and Bromsgrove in the UK. The head office is at Skøyen in Oslo.

Commercial Operations Manager Scandinavia

Are you a motivated leader with a passion for service operations and improvement
We are looking for a driven Commercial Operations Manager Scandinavia to lead our Customer Service and sales forecasting departments.

In this role you will have overall responsibility for running the departments according to divisional goals and budget. You will lead and develop a skilled team ensure close collaboration across the business and continuously improve how we serve our customers and plan our operations. Youll work closely with stakeholders across Sales Supply Chain and Production making an impact on delivery performance service quality and customer satisfaction.

A great opportunity for a hands-on collaborative leader who enjoys driving results through people and processes!

Your responsibilities:

Lead and coordinate the daily operations within Customer Service and sales forecasting.
Ensure an efficient and positive work environment that promotes collaboration across teams.
Ensure routines and processes for the team e.g. updates of price lists customer data and order information.
Monitor service level trends and take proactive measures to secure high customer satisfaction.
Support the sales organization (where applicable).
Cooperate closely with Supply Chain and Commercial stakeholders to ensure smooth information flow and delivery performance.
Develop and improve work methods processes and routines to drive operational excellence.
Lead and participate in Commercial projects.
Lead coach and develop team members to meet departmental goals and performance targets.
Ensure operations are run according to divisional goals budget and overall business priorities.

Qualifications:

Relevant academic education
Proven leadership experience (minimum 3 years)
Experience in Customer Service and Logistic Planning and Prognosis
Experience from a manufacturing company
Professional proficiency in a Scandinavian language (Norwegian Swedish or Danish) and English. Knowledge of German and/or French is an advantage.

Who are we looking for:

A driven structured and service-minded team player with good communication collaboration and commercial understanding.

In this key role within Order Customer service & Prognosis you will work closely with colleagues across departments on campaigns deliveries inventory and product-related matters. The role requires good interpersonal skills a positive and solution-oriented mindset and a genuine interest in providing great service and collaboration across the organization.

We value diversity and encourage all qualified candidates to apply- regardless of gender age background or abilities. If you are motivated and have relevant experience we welcome your application - even if you dont meet every requirement. We believe that different skills and experiences bring unique value and you might be the right fit for our team.

What can Orkla House Care offer you

At Orkla House Care youll be part of an international company with a dynamic and supportive work environment. We value collaboration learning and innovation and youll work closely with engaged colleagues across borders. We also offer flexibility including the opportunity to work from home a few days per week.

This is a full-time position based at our site in Bankeryd Sweden.

Please submit your application by November 30th at the latest.

If you have any questions related to the role you are welcome to contact our Commercial Scandinavia Director Fredrik Erling Aanstad

For more information about Orkla House Care please visit our website: look forward to receiving your application!

How to apply:
Please click on the link and follow the steps to apply for this position.

We do not accept applications via email.

Required Experience:

Manager