Specialist, Enterprise Collections Strategy

Sugar Land, TX - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Position Overview

The Senior Manager Enterprise Collections Strategy will lead the development and execution of enterprise-wide collections strategies to maximize cash flow and improve overall receivables performance. This role is responsible for overseeing collections operations partnering closely with Operations and Finance teams and serving as a key liaison with FP&A to ensure cash flow targets are achieved. The ideal candidate will bring expertise in collections management process optimization and data-driven decision-making with strong relationship-building and influencing skills to drive strategic outcomes across the organization. Experience with Oracle Advanced Collections is essential to effectively design implement and optimize enterprise collections practices.

Benefit Information:
ABM offers a comprehensive benefits package. For more details visit ABMTeam Member Benefits Staff &Management.

Key Responsibilities

Collections Strategy & Execution

Develop and implement the enterprise collections strategy to optimize cash collections and minimize past-due balances.
Drive consistency and standardization across collections practices policies and procedures.
Leverage Oracle Advanced Collections functionality to manage monitor and improve collections processes.
Use data analytics to monitor collections performance identify trends and recommend improvements.
Ensure alignment of collections strategy with broader business and financial objectives.

Operations Leadership & Influence

Partner with Operations leaders to embed collections strategies into day-to-day business processes.
Build strong trust-based relationships with stakeholders across Operations to influence behaviors that support improved payment performance and dispute resolution.
Act as a change champion guiding Operations teams toward shared accountability for receivables outcomes.

FP&A Partnership

Serve as a strategic liaison with FP&A ensuring accurate cash flow forecasting and alignment with collections outcomes.
Provide insights into collections performance and risks that may impact financial planning.
Support scenario modeling and business planning through collections data and analysis.

Stakeholder Engagement & Governance

Collaborate with Finance Sales and Customer Support teams to resolve escalated collections issues.
Drive governance and compliance across collections activities ensuring adherence to company policies and regulatory requirements.
Present collections strategy updates performance results and improvement initiatives to senior leadership.

Qualifications

Bachelors degree in Finance Accounting Business or related field; MBA or equivalent preferred.
8 years of experience in collections management credit risk or financial operations with at least 3 years in a leadership role.
Proven experience designing and executing enterprise-level collections strategies.
Hands-on expertise with Oracle Advanced Collections (required).
Strong financial acumen with deep knowledge of cash flow management and forecasting.
Proficiency with ERP/financial systems (e.g. Oracle Financials SAP or NetSuite) and advanced Excel/analytical skills.
Excellent communication influence and stakeholder management skills with the ability to build strong cross-functional partnerships.
Experience with process improvement methodologies and technology enablement for collections is a plus.

Competencies

Strategic Leadership Ability to design and lead enterprise-wide collections strategies aligned to business goals.
Influence & Relationships Builds trusted partnerships and uses influence with Operations and other stakeholders to drive results.
Financial Insight Strong understanding of cash flow forecasting and collections impact on financial health.
Oracle Expertise Skilled in leveraging Oracle Advanced Collections to optimize collection performance.
Operational Excellence Skilled in process optimization automation and performance measurement.
Collaboration Effective partner to FP&A Operations and other stakeholders to ensure shared success.
Results-Oriented Focused on delivering measurable improvements in collections

Required Experience:

DescriptionPosition OverviewThe Senior Manager Enterprise Collections Strategy will lead the development and execution of enterprise-wide collections strategies to maximize cash flow and improve overall receivables performance. This role is responsible for overseeing collections operations partnerin...