Senior AI Engineer

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

PURPOSE AND OBJECTIVES

As a critical part of SAPs Transformation journey the mission of the CPIT Order-to-Cash (O2C) Team is to drive the implementation of the companys strategy and achievement of shared business objectives through world class end-to-end business processes and systems. Amongst the teams key objectives are to innovate standardize simplify and automate SAPs core business processes and assure continuous alignment with the SAP IT portfolio and business all activities closing the loop from strategy to execution is key to driving impact for SAP and for our customers.

As a Senior AI Engineer under Order to Cash you will develop intelligent autonomous AI systems that can reason plan take actions and collaborate with other SAP Order To Cash modules. This role is ideal for someone who has deep experience with LLMs autonomous agent frameworks orchestration layers and building production-grade AI systems.

You will work across research architecture and implementation designing agentic workflows building scalable inference pipelines integrating external tools/APIs and ensuring reliable safety observability and performance.

You will own technical vision and solution design ensure integration with internal AI infrastructure set technical standards and ensure interoperability and embedded scaling opportunity.

Do you thrive in an agile collaborative customer-centric environment Any innovation that you have just wanted to try out

EXPECTATIONS AND TASKS

• Build and deploy AI & Agentic AI systems capable of autonomous decision-making multi-step planning and dynamic tool usage.
• Develop custom LLM-based pipelines using frameworks such as LangChain LlamaIndex or agent platforms like CrewAI AutoGen OpenAI Assistants API or ReAct/Plan-Execute using our own SAP BTP framework.
• Implement vector search retrieval-augmented generation (RAG) pipelines memory stores and reasoning layers.
• Design safety evaluation monitoring and governance mechanisms for complex AI-agent behaviors.
• Work across teams to integrate AI agents into product workflows back-end systems SaaS platforms APIs and internal tools.
• Mentor teammates conduct code reviews and shape our AI engineering best practices.
• Collaborate with stakeholders to understand requirements and translate them into technical specifications.
• End to end development of the AI & Agentic pipeline
• Strong experience in developing MCP Servers
• Strong experience in building AI Generative AI & Agentic AI solutions
• Experience in evaluating and selecting appropriate AI technologies and tools.
• Order To Cash business knowledge integration of AI solutions into existing systems.
• Provide mentorship & technical guidance to other team members.
• Stay updated with the latest AI trends and technologies to drive innovation

EDUCATION AND QUALIFICATIONS

• We seek people with distinctive academic credentials strategic thinking superior problem-solving skills and a strong professional track record of results.
• Bachelors or Masters degree in computer science Engineering or related field.
• Experience in natural language processing computer vision and other AI domains.
• Working experience in various GenAI models & LLMs is mandatory
• Should have strong working experience in connecting to various backend systems- - preferably SAP systems
• It would be added advantage for hands-on experience in SAP Joule
• Should have strong working experience in muti-cloud environment and microservices
• Knowledge in SAP Business Data Cloud would be a plus
• Strong understanding of AI frameworks and tools such as TensorFlow PyTorch etc.
• Languages: Python JavaScript ABAP OOPS
• Frameworks: LangChain AutoGen LlamaIndex CrewAI Semantic Kernel etc.
• Strong experience with cloud platforms like SAP BTP /AWS/ Azure/ Google Cloud.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• UI skills would be an advantage ( not mandatory)
• Strong communication and collaboration skills.
• Fluent both spoken and written in English
• Ability to integrate into an international virtual and highly diverse team work independently as well as have a positive self-motivated can-do attitude
• Experience in Agile/SAFe methodology

WORK EXPERIENCE

• We are looking for more than 12 years professional work experience with a proven track record of 6 years in AI project contribution

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439745 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid