Service Engineer ( Gurgaon)

Gurgaon - India

Monthly Salary: INR 20000 - 40000

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Mail:-

A Service Engineer installs maintains and repairs technical equipment providing on-site/remote support troubleshooting issues and ensuring optimal system performance for clients requiring strong technical skills (mechanical/electrical/software) problem-solving and excellent customer service to minimize downtime and maintain satisfaction. Key duties include diagnostics preventative maintenance installations training users and documenting all service activities while adhering to safety standards.

Key Responsibilities:

Installation & Maintenance: Install commission and perform routine/preventative maintenance on equipment.

Troubleshooting & Repair: Diagnose technical faults repair complex machinery and resolve issues efficiently.

Customer Support: Provide technical assistance training and support to clients acting as a primary contact.

Documentation: Maintain detailed records of all service repair and maintenance activities.

Collaboration: Work with other engineers and teams for complex problem-solving and product feedback.

Performance Monitoring: Monitor equipment performance and suggest upgrades or improvements.

Safety & Compliance: Ensure all work meets safety regulations and standards.

Essential Skills & Qualifications:

Education: Bachelors degree in Mechanical Electrical or related Engineering field.

Experience: Prior experience in technical support or a similar service role.

Technical Skills: Proficiency in diagnosing and repairing specific machinery software or systems.

Soft Skills: Excellent communication active listening problem-solving and customer service.

Attributes: Resourcefulness ability to work independently and attention to detail.

Where They Work:

Service Engineers work across various industries like manufacturing IT telecom medical devices and construction servicing complex machinery and systems.

Mail:- A Service Engineer installs maintains and repairs technical equipment providing on-site/remote support troubleshooting issues and ensuring optimal system performance for clients requiring strong technical skills (mechanical/electrical/software) problem-solving and excellent customer service ...