General Manager

A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality. City Winery to deliver thehighest end combined culinary and cultural experience to our customers who arepassionate in sharing wine music and culinary arts. We are a unique facilitycombining a fully functioning winery with intimate concerts food & wineclasses private events in a variety of configurations and fine dining. Wehave created a compelling mix for our sophisticated clientele of foodies andactive cultural patronsbringing the wine country experience to the middle of alarge city.

Position Summary
TheGeneral Manager is responsible for overall management and oversight of dailyvenue operations and continued profitability of their designated locationsincluding managing city and community relations. This individual mustexhibit unparalleled levels of hospitality successfully build and lead strongteams maintain City Winerys brand and identity and strive to exceedstandards of excellence in all areas of the business. This role is responsiblefor activating and executing brand initiatives through the teams cultivatingand instilling a positive company culture and fostering successfulinterdepartmental collaboration to ultimately drive profitability for thebusiness.

Why us

Competitive pay

We are a rapidly expandingnational entertainment and hospitality company offering tremendousopportunities for driven and ambitious individuals.

Medical Dental VisionInsurance

nDORFins program designed topromote a healthy and active lifestyle!

401K (and yes we match!)

Flexible Savings AccountsHSAand Dependent Care Basic Life and AD&D Insurance

Amazing discounts 50% OFFall dining/retail wine

Free Family Meal

Tickets to available shows

Andmore!

Overview of Responsibilities

GeneralOperations

• Oversee and manage all aspects of multi-unit operations and all associated internal departments. Ensure successful execution of all shows events and daily activity
• Teach and adhere to City Winery principles and commitment to quality food wine and service
• Lead by example and enforce Company policies procedures guidelines and practices consistently
• Ensure controls are in place to prevent waste and theft
• Establish goals anticipate and resolve problems in all aspects of the business
• Ensure high standards of sanitation cleanliness safety and compliance are maintained at all times
• Ensure adherence to food safety and sanitation regulations compliance regulations inspections etc.
• Partner with and work collaboratively with internal Company divisions to achieve overall company and business goals
• Oversee or directly handle customer related issues through email phone and in person in a timely manner
• Manage content on End of Day (EOD) report to ensure key performance indicators are captured and reported as per given guidelines
• Collaborate with managers on visual spot checks of petty cash ledger POS credit card processing voids and comps report and the nightly product mix
• Review and sign off on monthly cost reports inventorybeer liquor wine glassware and food plus the ticket sales report from programming before submitting to accounting
• Oversee facility maintenance including cleanliness and safety; review inventory and equipment usage including relevant plant maintenance or improvements needed; create plan for investments related to updates and repairs
• Routine review of staffing pars to ensure alignment with upcoming events reservations and ticket counts
• Lead departments on menu pricing to ensure they meet company guidelines and or are priced appropriately for the market in partnership with COO
• Lead communications related to new concepts promotions product launches as they develop with location directors down through line level staff
• Coordinate proper staff training of all new products prior to a release to the public.
• Work alongside Executive Chef to maintain the most efficient operation of our kitchen and execution of our menus in a timely presentable and profitable manor
• Operate in full compliance in all areas including health safety and sanitation fire and ensure routine maintenance of equipment and property
• Assist concert management with communication between Artist Management and the house when concert comps & VIPs increase the guest list beyond our normal allotment
• Support and oversee event operations to approve floor plans and layouts ensure complete event information is entered into systems
• Review and sign off on monthly cost reports inventorybeer liquor wine glassware and food plus the ticket sales report from Programming before submitting to accounting
• Perform implement and execute projects/tasks/ initiatives as per business need and/or assigned by Senior Leadership

Leadership

• Foster positive Company culture build morale and create on-going positive work environment and maintain a productive and professional workforce
• Direct and oversee proper and continued training of staff in all departments
• Interview select train supervise counsel and monitor performance of staff
• Conduct disciplinary action as needed including termination when necessary in partnership with HR and in accordance with Company policies and guidelines
• Train develop and motivate management team members. Monitor management teams to ensure they are developing direct reports
• Conduct staff meetings regularly to ensure effective and clear communication including management meetings BEO meetings
• Ensure safe working environment in all areas and proper and timely reporting of all incidents injuries accidents through proper channels
• Approve of all new hires with senior leadership partnership when required and ensure all hires are properly onboarded and given tools to succeed
• Clearly communicate and train staff on company updates policy changes and initiatives in a timely manner
• Handle personnel issues in partnership with HR and COO when needed

FinancialManagement

• Maintain monitor and strive to exceed P&L goals for general operations food cost labor cost payroll and all other business related expenditures in conjunction with business forecasts and budgets
• Provide budgeting guidelines to all internal departments and monitor financial performance
• Ensure purchases meets budgetary goals by establishing purchasing specifications product storage and usage requirements and waste control procedures
• Ensure invoices are handled and disseminated properly through necessary channels across the business
• Review all product/item costs analyze trends and movement and make changes accordingly
• Supervise train and monitor management staff to ensure understanding of budget control

Administration

• Monitor department scheduling and adjust as necessary to ensure operational & financial success
• Ensure proper completion of administrative tasks including trackers financial-related reports personnel forms including PAFs CAFs injury reports and other necessary admin tasks.
• Oversee and approve accurate payroll administration and processing
• Ensure communication to personnel regarding benefits timelines and proper administration in partnership with HR
• Ensure accurate reporting and entries into all systems/ software that is utilized

Minimum Qualifications

3 years of restaurantleadership experience required

2 years of restaurantleadership experience required

Live programming knowledge

Strong knowledge of front andback of house operations including food beverages staff supervisioninventory and food safety

Understanding of cost andlabor systems for restaurant profitability

Proven experience inrestaurant management or a similar role

Strong leadership andorganizational skills

Excellent customer serviceand communication abilities

Proficiency in financialmanagement including budgeting and cost control

A degree in businessmanagement or substantial work experience in the restaurant industry preferred

Ability to lift 50lbs.

About Us

Wine food andlive entertainment collide at City Winery to create a dynamic and incrediblyunique workplace. Since 2008 City Winery has been turning heads across thenation with amazing live performances delectable cuisine and award winninglocally produced wines. But theres more to us than that were a haven for community and creativity aplace where the philosophy of hospitality is more than just a buzzword but away of life. City Winery founded by music industry veteran & visionaryMichael Dorf has established itself as a one-of-a-kind brand providingunforgettable experiences for guests. From world class music venues tosustainably produced wines with ratings of 90 points City Winery offers arange of topnotch events & experiences.

We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race religion color national origin gender sexualorientation age marital status veteran status or disability City Winery participates in the E-Verify Program in certainlocations as required by law.