Caregiver Scheduling Coordinator
Share
Job Location:
Manila - Philippines
Monthly Salary:
PHP 40700 - 40700
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
- Fridays - 2:00 pm to 11:00 pm CST (with 1-hour lunch break)
- Saturdays - 6:30 pm to 11:00 pm CST (with 30-minute break)
- Sundays - 2:00 pm to 11:00 pm CST (with 1-hour lunch break) as needed
- Mondays - 2:00 pm to 11:00 pm CST (with 1-hour lunch break)
- Tuesdays - 2:00 pm to 11:00 pm CST (with 1-hour lunch break)
- Wednesdays and Thursdays - Day Off
- Client Timezone: CST (Central Standard Time)
Philippine Time:
Fridays: 4:00 AM 1:00 PM (1-hour lunch break)
Saturdays: 8:30 AM 1:00 PM (30-minute break)
Sundays (as needed): 4:00 AM 1:00 PM (1-hour lunch break)
Mondays: 4:00 AM 1:00 PM (1-hour lunch break)
Tuesdays: 4:00 AM 1:00 PM (1-hour lunch break)
Wednesdays & Thursdays: Day Off
Client Overview:
Join a leading home healthcare provider thats revolutionizing the way care is delivered to clients in their homes. This established organization maintains the highest standards of care while fostering meaningful connections between caregivers and clients. With a commitment to excellence and continuous growth they provide essential services that make a real difference in peoples lives.
Job Description:
Take on an integral role in a dynamic healthcare environment where your contributions directly impact the quality of care delivery. As a Virtual Care Coordinator youll serve as the essential link between caregivers and clients during critical weekend hours ensuring seamless service delivery and maintaining the highest standards of care coordination. This position offers the unique opportunity to work remotely while making a meaningful difference in healthcare delivery utilizing modern technology and systems to orchestrate vital care services.
Summary:
The Caregiver Scheduling Coordinator is responsible for managing the day-to-day scheduling of Caregivers to ensure client jobs are efficiently filled. This role involves proficiency in WellSky or ClearCare excellent communication skills and the ability to manage multiple tasks simultaneously. Additionally the Scheduling Coordinator will assist with duties Human Resources Coordination Care Management Clerical work general Virtual Assistant tasks including invoicing payroll management tracking various KPIs and maintaining accurate records.
Key Responsibilities:
- Scheduling: Coordinate and schedule open client jobs by assigning the most appropriate Caregiver to each task.
- Database & Reporting: Maintain the scheduling and reporting system ensuring accuracy and timely follow-up on late Caregivers.
- On-Call Rotation: Participate in an after-hour on-call phone rotation once every 3-4 weeks.
- Additional Duties: Perform other tasks as assigned including handling office communications and administrative support.
Requirements
- Experience: Minimum of one year in an office customer service or similar setting. Experience in the healthcare or service industry is preferred.
- Scheduling & Software: Proficiency in scheduling particularly using specialized software for caregiver schedules.( WellSky or ClearCare). Will train to use WellSky.
- Computer Skills: Basic knowledge of computer operations including data entry word processing and expertise in Excel or other relevant tools.
- Communication: Excellent verbal and written communication skills with a professional demeanor both on the phone and in person. You must answer phone calls in 2-3 rings and should be ready to join video calls anytime during the scheduled work hours without any prior notice. Experience in intake phone calls cold calling and sales calls is preferred.
- Organizational Skills: Strong organizational abilities attention to detail and the capacity to prioritize tasks effectively.
- Multitasking: Proven ability to manage multiple tasks and responsibilities efficiently.
- Flexibility: Ability to work evenings weekends and on-call shifts as required.
- Dependability: Must demonstrate reliability proactive self-driven and a positive go-getter attitude.
- Adaptability: Willingness to learn new software and processes as needed.
- Expertise in Excel and other Microsoft Office tools.
- Strong multitasking abilities and attention to detail.
- Independent work ethic with efficient time management.
- Exceptional communication skills in English both written and spoken.
Benefits
Independent Contractor Perks:
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
Required Skills:
Experience: Minimum of one year in an office customer service or similar setting. Experience in the healthcare or service industry is preferred. Scheduling & Software: Proficiency in scheduling particularly using specialized software for caregiver schedules.( WellSky or ClearCare). Will train to use WellSky. Computer Skills: Basic knowledge of computer operations including data entry word processing and expertise in Excel or other relevant tools. Communication: Excellent verbal and written communication skills with a professional demeanor both on the phone and in person. You must answer phone calls in 2-3 rings and should be ready to join video calls anytime during the scheduled work hours without any prior notice. Experience in intake phone calls cold calling and sales calls is preferred. Organizational Skills: Strong organizational abilities attention to detail and the capacity to prioritize tasks effectively. Multitasking: Proven ability to manage multiple tasks and responsibilities efficiently. Flexibility: Ability to work evenings weekends and on-call shifts as required. Dependability: Must demonstrate reliability proactive self-driven and a positive go-getter attitude. Adaptability: Willingness to learn new software and processes as needed. Essential Skills: Expertise in Excel and other Microsoft Office tools. Strong multitasking abilities and attention to detail. Independent work ethic with efficient time management. Exceptional communication skills in English both written and spoken.
Company Industry
Architecture and Planning / Interior Design
Key Skills
- Customer Service
- Communication
- Fire And Safety Engineering
- Key Account
- Market Intelligence
