Assistant Host

Nairobi - Kenya

Monthly Salary: Ks 40000 - 40000

Experience Required: 1-3years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About This Role

Our client is a luxury guesthouse that captures the charm of Nairobis 1980s hospitalitygracious leafy and quietly elegant. Each stay is designed to feel personal and restorative blending old-world warmth with contemporary comfort. Our close-knit team ensures that every guest feels at home while every detail of the property reflects care and character.

Role Purpose

The Assistant Host supports the Host/Manager and Assistant Host in ensuring seamless daily operations and an exceptional guest experience. This role bridges front-line hospitality with behind-the-scenes coordination helping to maintain the luxury guest-houses high standards of service comfort and presentation.

Key Responsibilities

Guest Experience

Welcome guests warmly and assist with check-in and check-out procedures.
Anticipate and respond promptly to guest needs ensuring comfort and satisfaction.
Support in preparing and serving breakfast teas and other hosted experiences including but not limited to the afternoon tea as well as Tea/Coffee through the day.
Maintain a calm professional and attentive presence around guests.
Ensure guest spaces (verandah lounge garden) are always clean inviting and ready for use.

Operational Support

Assist in daily operational checks of rooms and common areas with the Host/Manager.
Monitor inventory of supplies and amenities; report shortages for timely restocking.
Coordinate with the gardeners and cleaning staff to maintain property standards.
Record and report any repair or maintenance needs promptly.
Liaise with vendors technicians or service providers when required.

Property Presentation

Maintain the aesthetic standards of the Luxury Boutique neat elegant and homely.
Support in preparing rooms and shared areas for arrivals events or photoshoot.
Help refresh flowers décor and garden setups to ensure the property always feels alive and cared for.

Administrative & Reporting Support

Maintain daily checklists and assist in shift or operations logs.
Track supply usage guest feedback and operational notes.
Support the Host/Manager in preparing simple weekly summaries or updates.

Requirements

Diploma or Certificate in Hospitality Front Office or related field.
12 years experience in a boutique hotel guest-house or luxury residence.
Hands-on experience in guest service housekeeping coordination or property operations preferred.
Basic computer literacy and record-keeping skills are an advantage.

Required Skills:

Reliable punctual and proactive with excellent follow-through. 12 years experience in a boutique hotel guesthouse or luxury residence. Hands-on experience in guest service housekeeping coordination or property operations preferred.

Required Education:

Diploma or Certificate in Hospitality Front Office or related field.

About This Role Our client is a luxury guesthouse that captures the charm of Nairobis 1980s hospitalitygracious leafy and quietly elegant. Each stay is designed to feel personal and restorative blending old-world warmth with contemporary comfort. Our close-knit team ensures that every guest feels at...

About This Role

Role Purpose

Key Responsibilities

Guest Experience

Welcome guests warmly and assist with check-in and check-out procedures.
Anticipate and respond promptly to guest needs ensuring comfort and satisfaction.
Support in preparing and serving breakfast teas and other hosted experiences including but not limited to the afternoon tea as well as Tea/Coffee through the day.
Maintain a calm professional and attentive presence around guests.
Ensure guest spaces (verandah lounge garden) are always clean inviting and ready for use.

Operational Support

Assist in daily operational checks of rooms and common areas with the Host/Manager.
Monitor inventory of supplies and amenities; report shortages for timely restocking.
Coordinate with the gardeners and cleaning staff to maintain property standards.
Record and report any repair or maintenance needs promptly.
Liaise with vendors technicians or service providers when required.

Property Presentation

Maintain the aesthetic standards of the Luxury Boutique neat elegant and homely.
Support in preparing rooms and shared areas for arrivals events or photoshoot.
Help refresh flowers décor and garden setups to ensure the property always feels alive and cared for.

Administrative & Reporting Support

Maintain daily checklists and assist in shift or operations logs.
Track supply usage guest feedback and operational notes.
Support the Host/Manager in preparing simple weekly summaries or updates.

Requirements

Diploma or Certificate in Hospitality Front Office or related field.
12 years experience in a boutique hotel guest-house or luxury residence.
Hands-on experience in guest service housekeeping coordination or property operations preferred.
Basic computer literacy and record-keeping skills are an advantage.