Design Operations Program Manager
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
Plaids Design organization brings together brand and product designers researchers and copywriters who craft cohesive human-centered experiences across every touchpoint. We focus on building the systems practices and operations that enable design excellence and help our teams scale effectively. Within Design the Design Operations (Design Ops) team drives clarity alignment and efficiency; supporting creative collaboration and ensuring the organization can deliver impactful work at speed and scale.
Were looking for a Creative & Design Ops Program Manager to help strengthen how we plan produce and deliver creative work. This role sits at the intersection of design operations creative production and program management supporting both brand and product design. Youll own strategic initiatives that range from campaign planning and execution to studio management and process improvement. Partnering across disciplines youll build the systems and workflows that help teams work efficiently stay aligned and deliver high-quality storytelling and design.
Responsibilities
- Drive end-to-end execution of integrated brand and product campaigns in partnership with Design Marketing and Product teams.
- Build project plans manage resources and coordinate across teams and vendors to deliver high-quality creative work on time and within budget.
- Track performance and lead retrospectives to continually improve campaign processes.
- Establish and maintain scalable creative workflows documentation and reporting systems that improve visibility feedback cycles and asset management.
- Own the creative intake process to ensure requests are well-scoped prioritized and efficiently executed.
- Champion operational excellence and process clarity across teams.
- Oversee day-to-day operations of Plaids in-house video studio including scheduling budgeting and resourcing.
- Partner with producers and editors to manage pre-production shoots and post-production delivery.
- Maintain production calendars uphold creative quality standards and manage vendor and freelancer relationships to ensure seamless video production at scale.
Qualifications
- At least 5 years experience as a Design/Creative Program Manager Design Operations Manager or UX Program Managerfor an in-house centralized Design organization
- Experience in design tools like Figma and project management tools like Linear
- Demonstrated commitment to fostering an inclusive equitable transparent empowering and high-accountability culture
- Strategic foresight and the ability to anticipate problems prioritize ambiguous problem areas drive alignment and build consensus across multiple stakeholders
- An eye for continual improvement and passion for efficiency and operational excellence at scale
- Excellent interpersonal presentation and communication skills
- Comfort with a fast-changing environment
$160800 - $240000 a year
The target base salary for this position ranges from $160800/year to $240000/year in Zone 1. The target base salary will vary based on the jobs location.
Our geographic zones are as follows:
Zone 1 - New York City and San Francisco Bay Area
Zone 2 - Los Angeles Seattle Washington D.C.
Zone 3 - Austin Boston Denver Houston Portland Sacramento San Diego
Zone 4 - Raleigh-Durham and all other US cities
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at emailprotected.
Please review our Candidate Privacy Noticehere.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.
