Brand Design Program Manager

Plaid

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profile Job Location:

San Francisco, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.

Were looking for a brand design program manager who thrives in fast-moving ambiguous environments and knows how to bring clarity structure and momentum to creative work. This role partners closely with brand marketing and our design team to help campaigns and productions run smoothly end to end from intake and planning through delivery. Youll play a key role in shaping how creative work gets done not just managing tasks but designing and evolving the systems that support great creative outcomes.

You will build and optimize the systems tools and processes that enable the Design and Brand teams to operate efficiently and scale effectively while leading cross-functional planning and execution for integrated creative initiatives to ensure alignment visibility and timely this role you will oversee the operations resourcing and workflows of Plaids in-house video studio to deliver high-quality brand and product storytelling and foster a connected thriving Design organization through programs rituals and initiatives that strengthen team culture and support long-term growth.

The ideal candidate is curious adaptable and highly organized with a strong growth mindset and a collaborative approach. Youre comfortable navigating shifting priorities asking the right questions when things are unclear and communicating clearly with a wide range of stakeholders. You dont need to be a creative but you understand creative workflows well enough to support teams remove friction and help connect work across channels like video social and marketing campaigns.
This role will report to the Design Operations Manager.

Responsibilities

    • Partner with the marketing and creative teams to manage creative campaigns and production workflows end to end from intake through delivery ensuring high-quality work is delivered on time and within budget
    • Build and manage project plans timelines and resourcing coordinating across internal teams vendors and freelancers to keep work moving smoothly
    • Design own and continuously improve processes for creative intake prioritization execution and reporting across multiple workstreams
    • Establish scalable workflows documentation and tools that improve visibility feedback cycles and asset management across teams
    • Oversee day-to-day operations of the in-house video studio including scheduling budgeting resourcing and production calendars
    • Partner with producers editors and creative leads to support pre-production production and post-production delivery maintaining quality standards at scale
    • Communicate project status risks and changes clearly to cross-functional partners and leadership adapting plans as priorities shift in ambiguous environments

Qualifications

    • At least 5 years experience as a Design/Creative Program Manager Design Operations Manager or UX Program Manager for an in-house centralized Design organization
    • Experience in design tools like Figma and project management tools like Linear
    • Strategic foresight and the ability to anticipate problems prioritize ambiguous problem areas drive alignment and build consensus across multiple stakeholders
    • An eye for continual improvement and passion for efficiency and operational excellence at scale
    • Excellent interpersonal presentation and communication skills
    • Comfort with a fast-changing environment
    • Clear confident communicator and collaborative partner across creative marketing and cross-functional teams
    • Curious adaptable and growth-oriented with comfort navigating ambiguity and change
$160800 - $240000 a year
The target base salary for this position ranges from $160800/year to $240000/year in Zone 1. The target base salary will vary based on the jobs location.

Our geographic zones are as follows:
Zone 1 - New York City and San Francisco Bay Area
Zone 2 - Los Angeles Seattle Washington D.C.
Zone 3 - Austin Boston Denver Houston Portland Sacramento San Diego
Zone 4 - Raleigh-Durham and all other US cities

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at emailprotected.

Please review our Candidate Privacy Noticehere.

Required Experience:

Manager

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people ...
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Key Skills

  • Digital Marketing
  • Marketing
  • Management Experience
  • Profit & Loss
  • Analysis Skills
  • Microsoft Powerpoint
  • Market Research
  • Project Management
  • Product Management
  • P&L Management
  • Product Development
  • Branding

About Company

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Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.

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