Senior Process Associate Financial Services
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Infomate a pioneer in shared services in Sri Lanka and a subsidiary of the renowned John Keells Group is a leading Business Process Management company with a global reach spanning four continents. With over 150 years of history the John Keells Group is a Sri Lankan conglomerate with a diverse portfolio of 70 companies across 7 industries. At Infomate we are passionate about enabling businesses to achieve their full potential by providing innovative and efficient solutions.
Senior Process Associate - Finance & Accounting
Location: Infomate Head Office (Colombo 01)
Shift: 8.30 am - 5.00 pm
Key Responsibilities
- Serve as the primary point of contact for assigned clients maintaining a strong relationship and ensuring their satisfaction.
- Manage client inquiries and complaints in a timely and professional manner.
- Collaborate with internal teams to address client needs and resolve any issues that may arise.
- Monitor and track client service metrics identify trends and propose process improvements to enhance service delivery.
- Conduct client meetings to review performance.
- Provide training and guidance to junior associates to support their professional development.
Qualifications
- 2 years relevant experience in Accounting & Finance.
- Following or completed relevant degree program or professional qualification - AAT / CMA/ CIMA / ACCA / CA will be an added advantage.
- Completion of GCE O/L and GCE A/L Examinations.
- Good knowledge and experience in MS Excel.
- Exposure to an ERP system would be an added advantage.
- Strong verbal and written communication skills leadership and interpersonal skills.
Infomate is an equal-opportunity employer and values diversity. We believe that a diverse workforce brings unique perspectives and strengthens our ability to succeed.
Required Experience:
Senior IC
Key Skills
- Aeronautical
- Anti Money Laundering
- ASP.NET
- Dcom
- ABAP
- Manufacturing
About Company
John Keells Group is Sri Lanka's premier Diversified Company, listed in the Colombo Stock Exchange, and a 150-year pillar of the Sri Lankan economy. John Keells Group is widely recognized as Sri Lanka's Most Respected Corporate Entity
