Analyst, Underwriting Services

At Coaction were a unique mix of leaders achievers thinkers and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.

Role Overview:
The Underwriting Services Analyst is a key member of the Underwriting Operations team directly supporting the execution and delivery of product initiatives and day-to-day processes. This hands-on role is responsible for carrying out activities across the product lifecycle including gathering business requirements supporting functional and data design assisting with user acceptance testing and facilitating change management. The Analyst will work closely with underwriting Underwriting Operations team leads IT BPO vendors and other Operations analysts to ensure operational excellence and successful execution of transactions in a policy life cycle.

Key Responsibilities:

• Support the elicitation and documentation of business requirements for new and existing underwriting products ensuring a clear understanding of objectives related to products processes distribution compliance and reporting. Maintain a focus on automation efficiency and scalability.
• Assist in troubleshooting system and process issues opening appropriate IT tickets and representing the business on associated project related work.
• Translate business requirements into user acceptance test cases and perform testing on behalf of Underwriting Operations.
• Provide day-to-day support and guidance to team members contributing to training delivery and the successful adoption of changes and new products.
• Execution maintenance and monitoring of policy notices along with other supporting duties in Underwriting Operations.

Qualifications:

• Minimum 3 years of experience in Property & Casualty (P&C) insurance with a strong background in underwriting claims and/or billing systems.
• Demonstrated ability to work collaboratively within cross-functional project teams.
• Experience supporting business customers promptly and professionally.
• Strong organizational skills with the ability to manage multiple priorities and adapt to changing requirements.
• Ability to communicate effectively with both technical and business stakeholders at all levels.
• Self-motivated detail-oriented and able to work independently while coordinating with broader teams.

**This is not a fully remote position. Applicants must sit in our Morristown NJ office on our hybrid work schedule.**

Salary range specific to for this role : $55000-$70000 discretionary incentive bonus benefits depends on various factors including without limitation individual and organizational performance. The offered rate of compensation will be based on individual education experience and addition employees are eligible for standard benefits package including paid time off medical dental and retirement.

Equal Opportunity Employer

Coaction is an Equal Employment Opportunity employer. Coactions policy is not to discriminate against any applicant or employee based on race color religion national origin gender age sexual orientation gender identity or expression marital status mental or physical disability and genetic information or any other basis protected by applicable law. Coaction also prohibits harassment of applicants or employees based on any of these protected categories.

If your application is selected you will receive an email directly from the Coaction Recruiting Team at asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.