Inside Sales Client Engagement Specialist

Are you a talented individual with a passion for engaging with clients Our perfect candidate will excel in promoting our legal services to potential clients through personalized consultations whether face-to-face or virtually. - No cold calling is necessary for this role. Previous experience in marketing professional products would be beneficial.

We seek a candidate who embodies traits of empathy compassion and a commitment to supporting individuals through difficult times. - A key aspect of this role is seamless teamwork with the sales and marketing departments. Full-time employment offers are inclusive of bonuses health insurance and 401(k) benefits.

$23/hour base

• Manage the pipeline of leads and potential new clients including tracking and use of the firms client relations management program
• Ensure client satisfaction with legal services offered by the firm through post-engagement systems
• Engage in networking functions to generate leads and potential new clients for the firm
• Cultivate long-term relationships with current and former clients and other business referral partners
• Work with the marketing team and assist in implementing various marketing strategies and activities
• In accordance with the ethical rules governing lawyers the Non-Attorney Salesperson will not provide legal advice or enter into a legal services agreement with any potential client. The Non-Attorney Salesperson will prepare clients for hiring the firm with legal service agreements approved and signed by a licensed California Attorney. Cold-calling prospective clients is strictlyprohibitedand the Non-Attorney Salesperson is bound by all ethical standards as laid out by the State Bar of California

What you can do is important. Who you are is equally important.The right person for this role must:

• Not only adapt to change but drive it
• Desire to help people seek the solution to their problem
• Have a high energy level
• Show a proven track record in sales and other jobs
• Be a team player
• Have thick skin and high empathy
• Have a sense of humor in equal measure to your sense of compassion
• Be metrics-driven and KPI (key performance indicator) obsessed
• Have experience in high-end sales products such as jewelry cars luxury apparel real estate time-shares and the like or Professional Services
• Experience in managing client relationships and ensuring client satisfaction in a professional services environment
• Ability to track and manage a pipeline of leads using client relations management software
• Proven track record of engaging with clients and generating leads through networking and relationship-building activities
• Experience in collaborating with marketing teams to implement effective marketing strategies
• Ability to work within ethical guidelines and standards set by the State Bar of California
• Demonstrated ability to adapt to change and drive innovative solutions
• High energy level with a strong desire to help clients find solutions to their problems while maintaining empathy and compassion in interactions with clients and team members alike

Required Experience:

IC