Customer Support Specialist
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a dedicated Customer Support Specialist to join our expanding team in Cincinnati. This role is ideal for someone who thrives on problem-solving enjoys engaging with clients and is committed to delivering premium support. You will serve as the primary point of contact ensuring inquiries are handled with professionalism accuracy and care.
Responsibilities
Provide prompt and professional support to clients via phone and email
Identify customer needs and deliver effective solutions
Maintain accurate records of interactions and resolutions
Collaborate with internal teams to address escalated issues
Ensure client satisfaction through exceptional service and follow-up
Contribute to continuous improvement of support processes
Qualifications :
Qualifications
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to handle multiple tasks with a calm organized approach
Customer-focused mindset and a commitment to high-quality service
Proficiency with office software and basic computer tools
Additional Information :
Benefits
Competitive salary ($50000$60000 annually)
Professional development and growth opportunities
Supportive and collaborative work environment
Skill-building and ongoing training
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
