Job Description
We are looking for a detail-oriented and customer-focused Customer Support Assistant to join our team in this role you will be responsible for providing exceptional service to clients resolving inquiries and offering reliable support to ensure a seamless customer experience. This position is ideal for individuals who thrive in a structured professional environment and enjoy helping others succeed.
Responsibilities
Assist customers via phone email and internal communication channels with professionalism and accuracy
Provide clear information regarding services procedures and account-related inquiries
Maintain detailed records of interactions feedback and follow-up actions
Collaborate with internal teams to resolve issues efficiently
Identify opportunities to improve processes and enhance customer satisfaction
Uphold company standards service quality guidelines and confidentiality policies
Qualifications :
Qualifications
Strong communication and interpersonal skills
Excellent organizational abilities and attention to detail
Ability to multitask and manage time effectively
Problem-solving mindset with a customer-first approach
Proficiency with basic computer systems and office tools
Professional attitude and willingness to learn
Additional Information :
Benefits
Competitive annual salary of $50000 $54000
Opportunities for professional growth and career development
Supportive and stable work environment
Comprehensive training and ongoing guidance
Full-time on-site position based in Minneapolis
Skill-building opportunities in communication service and administrative operations
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more