Customer Support Assistant

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profile Job Location:

Minneapolis, MN - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Job Description

We are looking for a detail-oriented and customer-focused Customer Support Assistant to join our team in this role you will be responsible for providing exceptional service to clients resolving inquiries and offering reliable support to ensure a seamless customer experience. This position is ideal for individuals who thrive in a structured professional environment and enjoy helping others succeed.

Responsibilities

  • Assist customers via phone email and internal communication channels with professionalism and accuracy

  • Provide clear information regarding services procedures and account-related inquiries

  • Maintain detailed records of interactions feedback and follow-up actions

  • Collaborate with internal teams to resolve issues efficiently

  • Identify opportunities to improve processes and enhance customer satisfaction

  • Uphold company standards service quality guidelines and confidentiality policies


Qualifications :

Qualifications

  • Strong communication and interpersonal skills

  • Excellent organizational abilities and attention to detail

  • Ability to multitask and manage time effectively

  • Problem-solving mindset with a customer-first approach

  • Proficiency with basic computer systems and office tools

  • Professional attitude and willingness to learn


Additional Information :

Benefits

  • Competitive annual salary of $50000 $54000

  • Opportunities for professional growth and career development

  • Supportive and stable work environment

  • Comprehensive training and ongoing guidance

  • Full-time on-site position based in Minneapolis

  • Skill-building opportunities in communication service and administrative operations


Remote Work :

No


Employment Type :

Full-time

Job DescriptionWe are looking for a detail-oriented and customer-focused Customer Support Assistant to join our team in this role you will be responsible for providing exceptional service to clients resolving inquiries and offering reliable support to ensure a seamless customer experience. This pos...
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About Company

About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more

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