Advanced Medical Support Assistant
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Job Location:
Temple, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Aretum is searching for a dedicated Advanced Medical Support Assistant (AMSA) to enhance our team. This vital role involves supporting healthcare providers by facilitating patient care and ensuring the smooth operation of medical facilities. As an AMSA you will be responsible for advanced administrative tasks including managing patient appointments maintaining medical records and coordinating with various departments to ensure high-quality patient service. Your strong communication skills attention to detail and customer service mindset will be crucial in delivering exceptional support to veterans and their families.
Responsibilities
- Care in the Community (CITC) care coordination and consult processing
- Scheduling and coordinating Veteran appointments using VA-approved processes
- Processing CITC referrals and documentation
- Providing high-quality customer service to Veterans staff and external providers
- Managing access tracking consults and ensuring timely follow-up
- Operating independently while prioritizing workload and organizing workflow
- Ensuring compliance with VA scheduling policies procedures and performance metrics
- Maintaining accuracy and confidentiality of Veteran health information
Requirements
- High school diploma or equivalent required
- Minimum 12 years of experience in a medical office hospital or healthcare administrative role
- Oral and written proficiency in English
- Basic knowledge of medical terminology Strong interpersonal and communication skills
- Ability to work independently and exercise sound judgment
- Ability to prioritize tasks and manage care coordination workflows
- Typing speed of at least 50 WPM
- Strong computer skills with emphasis on Excel
- Ability to enter retrieve and manage sensitive data in electronic systems
- Demonstrated ability to identify customer concerns resolve issues accurately and timely and follow up to ensure resolution
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Aretum is committed to fostering a workplace rooted in excellence integrity and equal opportunity for all. We adhere to merit-based hiring practices ensuring that all employment decisions are made based on qualifications skills and ability to perform the job without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer Aretumcomplies withall applicable federal state and local employment laws.
We are proud to support our nations veterans and military familiesprovidingcareer opportunities that honor their service and experience.
If you require reasonable accommodation during the hiring process due to a disability please contactforassistance.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Due to federal contract requirements only U.S. citizens are eligible for this position. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination depending on the agencys background investigation requirements.
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
About Company
ARETUM, LLC (ARETUM) is a leading government contracting company specializing in technology-enabled mission support services for the Department of Defense, Department of Homeland Security, and Civilian agencies. ARETUM provides leading-edge solutions and outstanding service to Federal ... View more
