Head Concierge Full Time
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Excel is looking for passionate people who are just as excited about exceptional services as we are for a long-term stable opportunity.
The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.
What You Will Be Doing:
- Providing all residents and guests with a 5-star service ensuring exceptional front desk services.
- Assisting the Building Manager and Head Concierge with issues related to By Laws resident car park reporting keys auditing.
- Monitoring relevant movements of visitors service providers and goods throughout the building and immediate surrounds.
- Database maintenance receiving and answering emails telephone and security intercom enquiries.
- Securing resident keys security devices parcels and dry cleaning.
- Internal and External Patrolling.
- Completing Incident Reports when necessary and responding to emergencies.
- Ensuring entry and lifts are tidy and presentable.
Working hours: Monday to Friday from 7am to 3 pm
Fantastic location - Just a few steps away from the train station making commuting quick and easy!
Qualifications :
Must Have
- Front of house or customer service experience.
- Computer literacy (use of Microsoft Word and Excel e-mail and BuildingLink).
- Availability to work late nights.
- Ability to build rapport with residents and cooperative relationships with the team.
- Proven quality written and verbal communication skills.
Your Strengths
- Capability to work within a team environment and follow Site Procedures and Company Policies.
- Be professionally presented.
- Punctuality and proactivity.
Additional Information :
What We Offer:
- Opportunity to work on prestigious residential sites
- Loyalty Award Program and Exceptional Performance Award recognition
- Support from Training Coordinator and Head Office
- Uniform is provided:
- MEN UNIFORM - Black business suit tie and name badge.
- LADIES UNIFORM - Black business suit scarf and name badge.
Training is provided prior to first shift.
This is a full-time role. Candidates must be eligible to work in Australia and provide a valid Police Check as part of the recruitment process.
We thank all applicants in advance and advise that only short-listed candidates will be contacted.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
Tru Brite Cleaning Services is a sister company to Excel Building Management, a leading provider of building and facilities management services to Sydney's high-end residential and commercial strata markets. With over 32 years of experience, Tru Brite has developed strong relationship ... View more
