- Assist and oversee the day-to-day operations of the Front Office team
- Supervising and supporting guest arrivals departures and the overall guest experience
- Liaising with other departments to ensure seamless operations
- Ensure the smooth and efficient running of the Hotels operation in the absence of Senior Management with a high level of customer service provided at all times
- Responsibility for the health and safety of all patrons guests and staff member
- Perform any other duties as directed by the Front Office Management
Qualifications :
- At least 1 - 2 years of experience in the hotel industry with strong Front Office expertise
- Excellent communication organisation and time management skills
- A guest-focused mindset and a passion for creating unforgettable experiences
- Strong knowledge of Opera/Opera Cloud PMS
- Current Responsible Service of Alcohol (RSA) Certificate and First Aid or an ability to attain
- A Diploma in Hospitality Management or Business Administration is advantageous
Additional Information :
In return we will offer you
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation services and events for those who mean the most to you.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
- Learn Your Way - Support your career development with access to Accors industry leading training platforms.
- An opportunity to be part of a fun and supportive team who love what they do!
To be success in this role you must have rights to work for any employee in Australia. We are unable to sponsor or take over sponsorship of an employment visa.
Remote Work :
No
Employment Type :
Full-time
Assist and oversee the day-to-day operations of the Front Office teamSupervising and supporting guest arrivals departures and the overall guest experienceLiaising with other departments to ensure seamless operationsEnsure the smooth and efficient running of the Hotels operation in the absence of Sen...
- Assist and oversee the day-to-day operations of the Front Office team
- Supervising and supporting guest arrivals departures and the overall guest experience
- Liaising with other departments to ensure seamless operations
- Ensure the smooth and efficient running of the Hotels operation in the absence of Senior Management with a high level of customer service provided at all times
- Responsibility for the health and safety of all patrons guests and staff member
- Perform any other duties as directed by the Front Office Management
Qualifications :
- At least 1 - 2 years of experience in the hotel industry with strong Front Office expertise
- Excellent communication organisation and time management skills
- A guest-focused mindset and a passion for creating unforgettable experiences
- Strong knowledge of Opera/Opera Cloud PMS
- Current Responsible Service of Alcohol (RSA) Certificate and First Aid or an ability to attain
- A Diploma in Hospitality Management or Business Administration is advantageous
Additional Information :
In return we will offer you
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation services and events for those who mean the most to you.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
- Learn Your Way - Support your career development with access to Accors industry leading training platforms.
- An opportunity to be part of a fun and supportive team who love what they do!
To be success in this role you must have rights to work for any employee in Australia. We are unable to sponsor or take over sponsorship of an employment visa.
Remote Work :
No
Employment Type :
Full-time
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