Catering Sales Manager

AccorHotel

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • Ensures guests are well looked after from the moment they arrive to the time they leave
  • Enquires whether guests are satisfied throughout the Event
  • Offers attentive service to guests adapting to any constraints
  • Establishes good relations with guests offering advice and fostering customer loyalty
  • Takes part in inventories and manages stocks under his/her responsibility
  • Increases revenue for the point of sale through additional sales techniques
  • Prepares and analyses financial reports/results and implements corrective actions as necessary
  • Manages the Events cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
  • Ensures strict adherence to Events Internal bill settlement policy as per the company/hotel guidelines.
  • Organizes the work for the team including the need to multi-skill in employees for job requirements
  • Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
  • Continuously takes initiatives to enhance and improve the team members product knowledge.
  • Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members during outlet briefings etc.
  • Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
  • Ensures the Events Space is prepared to a high standard for as per the discussion with the guest which is mentioned in the BEO / FP and that all equipment is used correctly
  • Takes the global level of activity into account when managing the flow of events in the Hotel.
  • Checks the quality speed and overall efficiency of the team/ events staff.
  • Ensures that the Back of the house service areas are maintained as per the hotel standards

Qualifications :

  • Bachelors Degree
  • Minimum 2 years of experience in a similar role
  • Excellent reading writing and oral proficiency in English language
  • Proficient in MS Excel Word & PowerPoint

Additional Information :

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow Learn and Enjoy
  • Explore Limitless Possibilities

Remote Work :

No


Employment Type :

Full-time

Ensures guests are well looked after from the moment they arrive to the time they leaveEnquires whether guests are satisfied throughout the EventOffers attentive service to guests adapting to any constraintsEstablishes good relations with guests offering advice and fostering customer loyaltyTakes pa...
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Key Skills

  • Abinitio
  • Corporate Banking
  • Logistics & Procurement
  • Consumer Durables
  • FX
  • Instrument Maintenance

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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