Banquet Manager
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Engaging service delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Banquet Manager you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.
Responsibilities
Reporting to the Director of Banquets responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
- Address guest concerns and react quickly and professionally
- Train Supervisors in the absence of a trainer
- Provide coaching and support including conducting performance evaluations
- Support the recruitment of Banquet team members
- Balance operational administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
- Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
- Manage the departmental budget
- Scheduling and payroll support for the Banquet department
- Follow outlet policies procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
What is in it for you:
- Paid time off
- Medical Dental and Vision Insurance 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Sustainability Committee
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous leadership experience in food & beverage required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Demands
- This position requires continuous standing and walking throughout the shift
- Able to lift up to 50 lbs.
Additional Information :
Your team and working environment:
A team of Heartsits that are committed to working together supporting each other and providing the best guest experience. Feel Valued Feel Sparked We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabirc of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportuity Employer. EOE/M/F/D/V
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Administrative Skills
- Time Management
- Leadership skills
- Organizational Skill
- Business Process Skill
- Reservation Skills
- Banqueting Skills
- Banquet Operations
- Communication
- Relationship Management
- Quality Management
- Strategic Thinking Skills
- Team Player Spirit
- Marketing Skills
- Problem Solving Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
