Job Opportunity: Site Manager for a Total Refractory Management (TRM) Contract
Location: Sohar Oman
Company: RHI Magnesita
About You
You are a refractory and steel-making specialist with deep industry expertise and proven success in the application of refractory products ideally within aggregates from the steel sector. Your strong cooperation and communication skills allow you to act as a trusted interface between RHI Magnesita and its customers.
As a Refractory Contract Manager you will collaborate closely with Technical Excellence Supply Chain Services and Machinery departments all working toward the common goal of ensuring customer satisfaction and long-term loyalty.
Qualifications & Experience
Bachelors degree in metallurgical engineering mechanical engineering civil engineering materials engineering.
And / or a minimum of 10 years of professional experience in refractory application within the steel sector.
At least 5 years of experience with steel-making units: EAF Ladle Furnace and Caster.
Excellent MS Office and PowerPoint skills.
Fluent written and spoken English.
Distinctive problem-solving skills and strong customer orientation.
Purpose of the Role
The Refractory Contract Manager provides leadership to the on-site RHIM team ensuring the successful execution of supply and maintenance contracts while developing future opportunities. Key objectives include:
Achieving refractory sales turnover and profitability targets.
Maintaining high-quality installation services.
Ensuring compliance with safety health and environmental standards.
Building and nurturing customer relationships while promoting RHIM products and services.
Key Responsibilities
Manage business set-up on site.
Conduct daily meetings with the customer.
Perform quality checks on refractory installations and mechanical parts.
Monitor steel-making operating parameters and their impact on refractory performance.
Supervise wrecking and collection of used materials.
Ensure maintenance of installation equipment.
Prepare monthly technical reports and invoicing information.
Identify and manage subcontractors.
Handle equipment/asset management and procurement.
Maintain refractory material trial registers and reporting systems.
Collaborate regularly with customers to meet their requirements.
Register and resolve customer complaints with support from technical and services teams.
Promote RHI Magnesitas image and products.
Report and act on non-conforming services or products.
Record and report daily and monthly refractory performance and costs.
What We Offer
At RHI Magnesita we are the acknowledged industry leader in innovative technology. Our company is defined by people and we value collaboration openness and initiative. As a valued employee you will benefit from:
About RHI Magnesita
RHI Magnesita is the global leader in high-grade refractory products systems and services. Formed through the combination of RHI and Magnesita we employ over 20000 people across 40 countries and generate revenues of 3.5 billion. We are the driving force of the refractory industry combining cutting-edge technology with the expertise of our people.
Apply Now
Do you recognize yourself in this role We look forward to your online application! Please upload your resume and personal profile via our career page. Applications via e-mail will not be considered.
Required Experience:
Manager
RHI Magnesita is the global leader in high-grade refractory products, systems, and services for the steel, cement, glass, and non-ferrous metals industries. Discover cutting-edge heat management solutions, sustainability innovations, and global support for extreme industrial condition ... View more